Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.
With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.
As a UX Design & Research Intern, you'll work alongside our UX team to help build and grow Baseline, our design system and the foundation of every consistent, thoughtful experience across our platform.
From day one, your work will influence our product experiences. That means researching, designing, and documenting components that help our designers and engineers build with confidence. If you're someone who finds satisfaction in making things clearer, more cohesive, and more human- keep reading.
What You’ll Do- Audit existing components and patterns for usability, consistency, and accessibility compliance
- Design and refine components in Figma, working closely with engineers to make sure what you build can ship
- Use various research methods to inform and validate design system decisions
- Turn insights into clear, practical improvements that make the system stronger
- Write clear documentation that helps designers and engineers work more efficiently
- Collaborate with stakeholders across design, product, and engineering to ensure what you design can actually ship
- Currently pursuing or recently completed a degree in HCI, ID, CS, or a related field
- Curiosity about how people interact with products
- Hands-on experience with Figma; familiarity with Storybook is a bonus
- Interest in UX research methods and enthusiasm for putting them into practice
- Systems thinking: you enjoy organizing, structuring, and improving how things work
- Genuine interest in accessibility and inclusive design
- Clear communicator who welcomes feedback and uses it to improve
- Mentorship from senior UX designers
- Hands-on experience with a real, actively used design system
- Portfolio-worthy work you actually shipped
What We Do
Roadie is the nation’s first “on the way” crowdsourced delivery platform. Roadie works with consumers, small businesses and big global brands across virtually every industry to provide a faster, cheaper, more scalable solution for scheduled, same-day and urgent delivery. With more than 200,000 active drivers nationwide, Roadie reaches more than 11,000 cities and 20,000 zip codes – the largest local same-day delivery footprint in the nation.
