UX Data Analyst-2

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

UX Data Analyst-2

Job Title: Analyst, Open Banking User Experience
Job Family: Data Analytics
About the Role:
The Open Banking Business Intelligence (OB BI) team plays a pivotal role in shaping the future of Open Banking by delivering data-driven insights, automation, and analytics solutions. Our mission is to democratize access to data and enhance the user experience (UX) across all Open Banking products and services.
As an Associate Analyst, you will work alongside seasoned analysts to analyze consumer journeys, funnel performance, and API-driven data to optimize user interactions within our Open Banking ecosystem. This role provides an excellent opportunity for those eager to build a career in data analytics, UX, and fintech.
Key Responsibilities:
- Support UX and funnel analytics by examining user interactions, conversion rates, and behavioral trends.
- Assist in collecting and synthesizing data from multiple sources, including API data and Open Banking platforms.
- Apply data visualization techniques to convey insights clearly using tools such as Tableau and Power BI.
- Work closely with product managers and developers to identify opportunities for optimizing customer experiences.
- Conduct data cleaning, exploration, and validation to ensure high-quality analysis.
- Collaborate with cross-functional teams to standardize and automate reporting processes.
- Participate in data-driven storytelling to make complex findings actionable.
About You:
- Bachelor's degree in Computer Science, Data Analytics, Economics, Statistics, or a related field.
- Strong analytical skills with an interest in user behavior and Open Banking trends.
- Familiarity with SQL, Python, or R for data analysis is a plus.
- Experience with data visualization tools like Tableau, Power BI, or Excel.
- Understanding of fintech, payments, or banking ecosystems (preferred but not required).
- Strong communication skills with a willingness to learn and collaborate.
- Ability to work in a fast-paced environment and manage multiple projects effectively.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.