Better's mission is to make homeownership simple, faster, and more accessible for everyone.
The Role
The UX Copywriter will create engaging and user-centered copy for digital products, collaborating with cross-functional teams to enhance user experience.
Summary Generated by Built In
Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:
- We’ve funded over $100 billion in loans for our customers, more than any other fintech
- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval
- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
- Fintech Breakthrough Award: Best Lending Innovation Award
- Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing
- We are Forbes’ Best Online Mortgage Lender for 2023
- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world
We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.
A Better Opportunity
The UX Writer will play a critical role in defining and refining the user experience for our digital products. The focus is on crafting clear, concise, and user-centric copy across all customer touchpoints, ensuring users can navigate our interfaces with clarity and confidence. This role combines writing talent with a deep understanding of user-centered design and product strategy.
Responsibilities:
- Create clear, concise, and engaging copy for user interfaces, microcopy (buttons, error messages, instructional text), help articles, and notifications.
- Collaborate closely with designers, product managers, engineers, and researchers to ensure content aligns with user needs and business objectives.
- Develop and maintain content style guides and standards for tone, consistency, and brand voice across platforms.
- Conduct and apply user research and testing to optimize copy for usability and clarity.
- Edit and revise existing content for improved readability, accessibility, and effectiveness.
- Document and maintain copywriting guidelines and best practices.
- Actively participate in design and content brainstorming, usability reviews, and feedback sessions.
Qualifications:
- Bachelor’s degree in Communications, Human-Computer Interaction, or a related field.
- 2+ years of experience in UX writing, content strategy, or similar roles OR user research
- Excellent writing, editing, and communication skills with a user-first mindset.
- Strong understanding of user-centered design principles and digital product UX.
- Experience conducting user research and usability testing.
- Familiarity with design tools (Figma, Sketch, Adobe XD) and agile product workflows.
- Knowledge of accessibility standards and best practices.
- Collaborative spirit; able to work effectively with cross-functional teams.
- Experience in highly regulated industries or localization for global audiences preferred.
- Understanding of content management systems (CMS), HTML/CSS basics, and conversational interfaces (chatbots, voice UI) preferred.
- UX Writing certification (e.g., UX Writing Hub, Nielsen Norman Group) is a plus.
Company Benefits
We are thrilled to offer all our full-time employees the following benefit offerings:
- Benefits eligibility effective DAY ONE
- *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)
- Flexible PTO
- Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!
- Personalized care for every fertility and family care journey for our employees and their partner!
- Dependent care benefits (i.e. childcare and/or elder care costs) and commuter benefits both include a company match!
- Discount programs and perks including pet Insurance!
The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.
Disclaimer
Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Top Skills
Adobe Xd
CSS
Figma
HTML
Sketch
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The Company
What We Do
Founded in 2016, Better is a digital-first homeownership company whose services include mortgage, real estate, title, and homeowners insurance. We leverage creative technology and innovation to make the homebuying journey more approachable and understandable.
Our company is made up of driven, passionate people who bring their unique backgrounds and perspectives to everything we do. We are committed to fostering diversity, multiculturalism, and inclusion. We see the value in each person's perspective and recognize their talents, regardless of what the market says. We believe it's important to nurture a company culture that encourages curiosity and passion—from employee resource groups and learning opportunities to team outings and community outreach.
Why Work With Us
The Better mission is rooted in values that drive us.
We do what’s in the best interest of the consumer
We have growth mindsets, not fixed ones
We believe that success lies in execution, not credentials
We act like owners, not just employees
We work to find answers on our own, not wait for them to be given to us
We optimize for mission, not ego
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