At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate UX Business Analyst to join our team in Darwin.
As a UX Business Analyst, you’ll play a key role in shaping digital solutions that are intuitive, accessible and aligned to real user needs. You’ll combine strong business analysis capabilities with human-centred design, user research and usability practices to support successful digital delivery.
RequirementsWhat You’ll Do
- Lead user-centred research, business analysis and design activities.
- Engage stakeholders through workshops, interviews and focus groups.
- Translate user and business needs into clear requirements, user stories and functional specifications.
- Create personas, user journeys, wireframes and prototypes to bring requirements to life.
- Conduct usability testing, reviews and UAT to validate and refine solutions.
- Collaborate closely with developers, architects, business stakeholders and change teams.
- Support solution validation, configuration reviews and change impact assessments.
- Produce clear, high-quality documentation and ensure deliverables are completed on time.
- Proven experience as a UX Business Analyst or in a similar human-centred digital role.
- Strong expertise in user research, design thinking, interaction design and usability testing.
- Experience designing user experiences across digital products and platforms.
- Strong business analysis, requirements gathering and stakeholder engagement skills.
- Experience working across multidisciplinary business, technology and change teams.
- Proficiency with Jira, Confluence, SharePoint, Visio and Figma or similar tools.
- Excellent communication, analytical, problem-solving and organisational skills.
- A strong understanding of accessibility and user-centred design principles.
- A collaborative, proactive and delivery-focused approach.
Benefits
Why You'll Love Working Here:
Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
Skills Required
- Proven experience as a UX Business Analyst or similar human-centred digital role.
- Strong expertise in user research, design thinking, interaction design and usability testing.
- Experience designing user experiences across digital products and platforms.
- Strong business analysis, requirements gathering and stakeholder engagement skills.
- Experience working across multidisciplinary business, technology and change teams.
- Proficiency with Jira, Confluence, SharePoint, Visio and Figma or similar tools.
- Excellent communication, analytical, problem-solving and organisational skills.
- A strong understanding of accessibility and user-centred design principles.
- A collaborative, proactive and delivery-focused approach.
- Valid Vulnerable People / Working with Children Check (WWCC) and Police Check.
What We Do
Here at Centorrino Technologies, or CT as we like to call ourselves, we start with the customer and work our way back to the tech. Over the past decade we have been working hard to provide the very best managed ICT services to the education, government and corporate sectors. We exist to empower our customers with a frustration free tech environment, achieving this by creating an environment where employees love their work and deliver over and above customer’s expectations. All services and solutions with us are tailored to ensure the needs of each individual customer is put at the centre of every design. Beginning with our core offerings - Managed ICT Services, Solution Design, Project Delivery, Cloud implementation, migration and optimization, Backup & Disaster Recovery, Connectivity and Voice, Collaboration and Audio Visual and Staff Augmentation – we have a solution to meet all shapes and sizes. Learn more at www.ct.com.au
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