As a UX Analyst at LegalMatch Philippines, you'll help the company deliver better products by evaluating and testing our software from an end-user perspective, helping refine features and develop new ideas.
Your responsibilities include:
- Understanding user interactions across our products to identify usability issues and improvements.
- Conducting regular UX testing to ensure intuitive and efficient user experiences, reporting findings to Product and QA teams.
- Identifying blockers to conversion and proposing data-driven enhancements.
- Collaborating with analysts to establish benchmarks for task success, time on task, and user error rates, using insights to drive performance improvements.
- Ensuring the user journey aligns with business and customer expectations, addressing issues during the requirements and testing phases.
- Working closely with stakeholders to enhance LegalMatch features, contributing UX expertise and innovative solutions.
- At least 3 years of experience as a UX tester/Analyst.
- Creative and tech savvy
- With thorough understanding of UX design, information architecture, and testing for conversion; a background in design thinking will be great
- Passionate about UX and quality
- Proactive and a great communicator
We're looking for someone who is:
- Proactive, adaptable, and flexible.
- Willing to go the extra mile to achieve desired outcomes.
- A strong collaborator and communicator, able to work effectively with cross-functional teams.
- Skilled in problem-solving and critical thinking.
- Committed to continuous improvement and open to experimenting with new approaches and techniques.
At LegalMatch Philippines, we offer a dynamic and innovative environment where you can grow and make a real impact in legal tech. Join our team, collaborate with passionate individuals, and take the next step in your career. Apply today!
Top Skills
What We Do
LegalMatch was established in 1999 as a free, Web-based exchange to help individuals and small businesses make educated decisions when choosing a lawyer. Today, LegalMatch is the industry leader in legal marketing through our attorney/client matching services and is the best way to find the right lawyer. We are the premier marketing partner providing Legal Marketing Services for the solo and small firm attorney. Powered by leaders in engineering, law, membership services, marketing and administration, LegalMatch operates in all 50 states, and has developed a comprehensive team of legal marketing specialists that serve both consumers and the legal profession. The company is based in San Francisco, CA with offices in Austin, TX, Las Vegas, NV, and Reno, NV.
"LegalMatch helps clients find the right attorney and attorneys effectively market their practice."
