The Supervisor Utilization Management is responsible for the direct supervision of the daily operations of the Centralized Utilization Management department in order to assure that utilization management needs are addressed. This position ensures appropriate staffing levels, ongoing educational opportunities, and employee satisfaction to maintain operational commitment. The Supervisor maintains and enhances relationships with internal and external customers and peers across the continuum in order to facilitate excellent outcomes for patients and Franciscan.
WHO WE ARE
With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Maintain inter- and intra-departmental communications, special projects, programs, policies, and procedures as well as care management services.
Participate and educate team in performance improvement initiatives. Implement processes to satisfaction with those we are privileged to serve.
Coordinate and maintain compliance with HFAP, state and federal agencies pertaining to Utilization/Denial management activities.
Supervise direct reports and manage the performance of individuals through ongoing coaching, feedback, and development to motivate, engage and drive a high performing team.
Make decisions for direct reports in assigned function and performs people management activities, such as, performance evaluations, disciplinary actions, staff planning, and interviews.
Supervise and maintain Utilization Management operations in collaboration with the Manager and Director, including ensuring appropriate utilization and denial management.
QUALIFICATIONS
Bachelor's Degree in Nursing required
Active Indiana Registered Nurse (RN) license required
5 years of Nursing/Patient Care required
2 years of Utilization or Case Management experience preferred
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Skills Required
- Bachelor's Degree in Nursing
- Active Indiana Registered Nurse (RN) license
- 5 years of Nursing/Patient Care
- 2 years of Utilization or Case Management experience
Franciscan Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Franciscan Health and has not been reviewed or approved by Franciscan Health.
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Healthcare Strength — Benefits include medical, dental, and vision with broad network options, plus added savings when using system hospitals, labs, imaging, pharmacies, and physicians. Feedback suggests health coverage is solid, though not best-in-class.
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Retirement Support — An employer-funded retirement contribution is available alongside 403(b) and 457(b) options with defined eligibility and vesting. Feedback suggests this structure supports long-term savings across many roles.
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Leave & Time Off Breadth — PTO accrues with service and certain provider roles cite robust allotted time off and CME. Feedback suggests the presence of EAP and additional programs adds breadth to time-away support.
Franciscan Health Insights
What We Do
The Franciscan Alliance healthcare ministry began in Lafayette, Ind., in 1875. Today, Franciscan Alliance is one of the largest Catholic health care systems in the Midwest with 12 hospital campuses in Indiana and Illinois, approximately 20,000 employees and a number of nationally recognized Centers of Health Care Excellence. Hospitals include: Franciscan Health Crown Point, Franciscan Health Michigan City, Franciscan Health Crawfordsville, Franciscan Health Lafayette East, Franciscan Health Indianapolis, Franciscan Health Carmel, Franciscan Health Rensselaer, Franciscan Health Mooresville, Franciscan Health Hammond, Franciscan Health Dyer, Franciscan Health Munster and Franciscan Beacon Hospital in Indiana; and Franciscan Health Olympia Fields in Illinois. For more information, visit FranciscanHealth.org. With more than 850 primary and specialty care providers at over 260 locations in Indiana and Illinois, Franciscan Physician Network is one of the largest and most respected multi-specialty physician networks in the Midwest providing convenient, comprehensive care





