Role
The Utilization Management Clinical Specialist will play an important role in SmarterDx’s next product launch in the Utilization Management and Case Management space. This role will work closely with Product and Data Science to design and refine strategies that help hospitals optimize resource use, ensure appropriate levels of care, and support timely and effective patient management. The specialist will bring a clinical and operational view to patient status determination, documentation workflows, and utilization review, contributing to AI tools that support care coordination and medical necessity compliance.
SmarterDx builds clinical AI that empowers hospitals to achieve 100% chart accuracy for revenue integrity. Our solution helps hospitals tell the most accurate and complete story of the patient and the care that was delivered, which helps them recover millions in earned revenue and improve quality of care scores. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.
**This role is fully remote within the US**
What You’ll Do
- Review and refine AI-generated determinations of medical necessity, level of care, and patient status (e.g., inpatient vs. observation), ensuring they align with InterQual®, MCG®, and CMS guidelines.
- Collaborate with cross-functional teams to define and validate rules that identify care transitions, avoidable delays, and under- or over-utilization.
- Support the design of clinical workflows that assist hospital case managers and physician advisors in real-time decision-making.
- Translate utilization review standards and discharge planning logic into product requirements that power automation and analytics tools.
- Serve as a subject matter expert for patient status, care coordination documentation, and payer-driven utilization review processes.
What You Bring
- Strong background in utilization management or case management in an acute care setting, with hands-on experience reviewing admissions, determining levels of care, or managing discharge planning.
- Deep knowledge of CMS 2-Midnight Rule, Condition Code 44, and related inpatient/outpatient guidelines.
- Familiarity with tools such as InterQual® or MCG® and EMR-based workflows for utilization review and patient tracking.
- Prior experience, or strong interest, in advising healthcare technology companies and building systems to support real-time utilization review.
Must Haves
- Medical degree (RN, or similar clinical background)
- Direct experience in hospital utilization review, case management, or patient management
- Ability to grow and contribute across multiple functions as the role evolves
Nice To Haves
- Previous advising or consulting experience with healthcare technology companies
- Experience working with or overseeing clinical documentation improvement (CDI) or physician advisor teams
- Familiarity with denial management related to medical necessity or level of care
$115k - $140k base + equity
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- Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan.
- One Medical Membership – Free membership included if you enroll in a SmarterDx medical plan.
- Paid Parental Leave – Up to 12 weeks of paid leave for birth or adoption.
- Remote-First Team – Work from anywhere in the U.S. with a $400 home office reimbursement stipend.
- Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you.
- Learning & Development Budget – $500 per year (prorated) for courses, books, and resources to expand your skills.
- 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Empower.
- Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
- Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.
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What We Do
SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone.
Why Work With Us
SmarterDx helps hospitals work smarter. Our clinical AI recovers millions in earned revenue and improves patient care. As a remote-first team of “Smartians,” we’re building the future of healthcare together—connected, mission-driven, and making a measurable difference every day.
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