User Research Intern

Posted 12 Days Ago
Easy Apply
Be an Early Applicant
San Francisco, CA, USA
Hybrid
60-60 Annually
Internship
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Coinbase is on a mission to increase economic freedom for more than 1 billion people.
The Role
This 12-week internship supports user research for Coinbase products, including Coinbase Cloud and developer tools. Responsibilities include planning and executing UX research, investigating complex product questions, producing research reports, and translating user insights into product and design recommendations. The intern will collaborate with researchers, designers, and product managers while developing foundational UX research skills and using generative AI responsibly.
Summary Generated by Built In

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

This is a 12-week internship during summer 2027. 

As a User Research Intern, you'll join our User Research team to help researchers, designers, and product managers understand user needs across products like Coinbase Cloud and developer tools. You'll tackle complex product problems, craft research reports that drive design and product decisions, and build foundational skills in UX research at scale.

What you'll do:

  • Own one or more research projects alongside researchers, designers, and product managers to investigate a product problem or area
  • Plan and execute research to solve complex, ambiguous product questions using appropriate methodologies
  • Deliver research reports that clearly communicate findings and provide actionable design and product recommendations
  • Partner with cross-functional teammates to translate user insights into thoughtful product experiences that help people engage with the crypto economy

Required Skills and Experience:

  • Actively pursuing a career in user research through a degree in a research-related field, or equivalent experience
  • Working knowledge of general research principles (experimental design, bias, confounds) and UX research principles (usability testing, design thinking)
  • Demonstrated ability to communicate research findings clearly, supported by a final report from a past research project (school, bootcamp, or extracurricular) uploaded with your application
  • Basic knowledge of cryptocurrency and Coinbase's role in the crypto economy, with interest in learning more
  • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Req ID: P78018

#LI-Hybrid

Pay Transparency Notice: Depending on your work location, the target hourly rate for this position can range as detailed below.
 
Hourly Rate:
$60$60 USD
  • Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
  • Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
  • US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
  • Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
  • Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Skills Required

  • Actively pursuing a career in user research through a degree in a research-related field or equivalent experience
  • Working knowledge of general research principles, including experimental design, bias, and confounds
  • Working knowledge of UX research principles, including usability testing and design thinking
  • Ability to communicate research findings clearly, demonstrated through a final report from a past research project
  • Basic knowledge of cryptocurrency and Coinbase’s role in the crypto economy
  • Ability to use generative AI responsibly with human oversight

What the Team is Saying

Jona Frank
Wes Janisen
Sofia Sieminski
Philip Temitayo
Varsha Mahadevan

Coinbase Compensation & Benefits Highlights

How does Coinbase ensure its pay and bonus plans are competitive?

Coinbase uses a market-driven, pay-for-performance approach to keep pay and bonus plans competitive. Coinbase regularly benchmarks roles against leading technology and fintech companies using external market data and reviews its compensation programs on a recurring basis to ensure salary, bonus, and equity remain aligned with the broader market and business goals. Annual bonus and equity programs are tied to both company results and individual impact, so when Coinbase and its people perform, total rewards reflect that performance.

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The Company
4,700 Employees
Year Founded: 2012

What We Do

Crypto creates economic freedom by ensuring that people can participate fairly in the economy, and Coinbase (NASDAQ: COIN) is on a mission to increase economic freedom for more than 1 billion people. We’re updating the century-old financial system by providing a trusted platform that makes it easy for people and institutions to engage with crypto assets, including trading, staking, safekeeping, spending, and fast, free global transfers. We also provide critical infrastructure for onchain activity and support builders who share our vision that onchain is the new online. And together with the crypto community, we advocate for responsible rules to make the benefits of crypto available around the world.

Why Work With Us

We have the opportunity to accelerate the pace of innovation in the world by building an open financial system. Our vision is to create more economic freedom in the world, to help people control their own wealth, start companies, have financial privacy, and participate in the global economy. And to get us there, we focus, build and move as a team.

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Coinbase Teams

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What It’s Like to Work on Coinbase’s Consumer Engineering Team Building the “Everything Exchange”
About our Teams

Coinbase Offices

Remote Workspace

Employees work remotely.

Coinbase is remote-first, which enables us to innovate, build and move quickly. Our teams are able to work effectively from around the globe with time for in-person offsites and team meetups to enhance collaboration and connection.

Typical time on-site: None
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