User Growth Product Operations Intern - Tencent Cloud

We are seeking a dynamic and results-driven individual to facilitate user acquisition, engagement, and retention for our cloud computing solutions in international markets. This role will focus on developing and executing data-driven growth strategies to expand our global user base, with a particular emphasis on North America, Southeast Asia and emerging cloud markets.
 

Key Responsibilities:

• Conduct market research to identify growth opportunities in target international markets (IaaS/PaaS/SaaS landscape)

• Support design and implementation of localized user acquisition strategies across digital channels (SEO/SEM, social media, content marketing)

• Collaborate with product and technical teams to optimize cloud service adoption funnels and improve conversion rates

• Analyze user behavior data (CTR, CAC, CLV) to refine growth tactics and maximize ROI

• Manage cross-border campaigns including localization of messaging, pricing strategies, and compliance with regional regulations (e.g., GDPR)

• Partner with customer success teams to improve onboarding experiences and reduce churn rates

• Monitor competitive landscape and benchmark performance against key cloud service providers

• Develop reporting systems to track KPIs: MRR growth, activation rates, and market share penetration

• Bachelor’s degree or above in business, Marketing, Computer Science or related field

• Relevant internship experience in To-B product management/ operation is a plus, knowledge in cloud products/solutions is preferred 

• Excellent cross-cultural communication skills with fluency in English and Chinese to interact with internal stakeholders across geographies 

• Ability to work across time zones with global teams

• Knowledge of AI/ML applications in growth hacking is a bonus 

Additional Information:

Internship period: ideally 3-6 months

Candidates are willing to intern in Shenzhen

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.