User Growth - Card Services Manager

Reposted 3 Days Ago
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Lagos
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
The User Growth - Card Services Manager will lead initiatives to boost card product adoption, manage card operations, develop promotional campaigns, and analyze data to identify growth opportunities, ensuring compliance with regulations.
Summary Generated by Built In

PalmPay is a leading pan-African fintech company operating across Nigeria, Ghana, Kenya, Uganda, and Tanzania. We are on a mission to simplify financial services and empower businesses and individuals through innovative digital payment solutions.

We’re looking for a User Growth - Card Services Manager to drive card product adoption, user acquisition, and engagement across our platform.

Key Responsibilities
  • Lead growth initiatives to increase user acquisition, activation, and retention for PalmPay card products.

  • Manage end-to-end card operations — from issuance and activation to transaction monitoring and customer experience.

  • Develop and execute promotional campaigns to boost card usage and spending.

  • Collaborate with cross-functional teams (marketing, product, and analytics) to improve user journey and engagement metrics.

  • Analyze data to identify growth opportunities and optimize performance.

  • Ensure compliance with regulatory requirements and operational standards.

Requirements
  • Bachelor’s degree in Marketing, Business, Finance, or a related field.

  • Minimum of 3 years’ experience in user growth, digital marketing, or card operations (preferably in fintech).

  • Strong analytical and problem-solving skills.

  • Proven ability to design and implement data-driven growth strategies.

  • Excellent communication and collaboration skills.

  • Self-motivated, results-oriented, and comfortable working in a fast-paced environment.

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The Company
London
1,477 Employees

What We Do

PalmPay is building the financial superapp for Africa

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