User Experience (UX) Lead

User Experience (UX) Lead

Job Category: Engineering

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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CACI is looking for a User Experience Lead to support our customer, U.S. Southern Command (USSOUTHCOM), in Doral, Florida.  This position is contingent upon award of the USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES).

This person is responsible for:

• Overall UX accountability across the entirety of SCITES 2

• Identifying technology users’ needs and understand how they interact with the enterprise information environment.

• Prioritizing UX by ensuring that current and future capabilities are intuitive, performant, resilient, and contribute to overall mission success

• Collecting and extracting data utilizing technical sensors and user feedback to inform operationally relevant and proactive insights to improve the UX. Employ insights to mitigate potential issues.

• Providing a proactive and data-driven approach to anticipating and preventing issues before they arise, including incident trending to identify problems, degradations, or outages for immediate escalation or higher-level review

• Operationalizing telemetry data in a relevant way to inform leaders at the speed of mission, specifically when degradation of services is actual or anticipated, presenting Courses of Action (COAs) for remediation activities

• Recommending optimization steps regularly to increase user benefits, value, and satisfaction.

Required Skills:

• Current Secret Clearance

• 7+ years’ experience and knowledge in creating seamless and integrated digital experiences that meet users’ needs and requests.

• 5+ years’ experience providing an intuitive and adaptive UX

• Possess experience with employing data-driven methodologies to create a positive customer-centric experience across an organization

Desired Skills:

• Experience supporting DOD customers with CONUS and OCONUS locations

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$68,400-$143,700

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.