Volga Partners is a U.S.-based leader in Artificial Intelligence and machine learning, working with top technology giants and multinational corporations. Beyond AI, we deliver IT solutions, business process outsourcing, advanced professional services, and crowd-sourced research across global markets.
Role OverviewWe are seeking User Experience Study Testers to participate in a structured research project evaluating the onboarding and payment journey within the OKX cryptocurrency exchange app.
You’ll complete a guided first-time user journey, narrate your experience, and provide detailed feedback on usability, clarity, and overall user experience. This is a freelance, task-based opportunity aligned with the IST time zone.
What You’ll Do- Register a new account on OKX and competitor apps
- Complete identity verification (ID scan & selfie)
- Deposit funds (fully reimbursed)
- Make an initial crypto purchase
- Narrate your thoughts aloud while recording your screen and audio
- Submit recordings and written feedback questionnaires
- Attend a weekly 1-hour debrief call (Fridays)
- New users (must NOT have used OKX or competitor apps before)
- Valid government ID (passport, driver’s license)
- Address Verification: Bank statement / tax statement / tenancy agreement / insurance statement / utility bill
- Working payment method (bank transfer, card, PayPal, Apple/Google Pay, or local option)
- Able to narrate in English
- Access to both Android and iOS devices
- Ability to record screen with clear audio in a quiet, private space
- Thoughtful, natural-paced participation (no rushing)
- Clear, specific narration and written feedback
- Ratings consistent with explanations provided
- Strict adherence to task sequence (Sign Up → Verify → Deposit → Purchase)
- Australia: $20–$25 PER 1-HOUR SESSION
- Full payment for work meeting project standards
- Higher tier rates available for consistently strong quality
- Weekly debrief call: Fridays, 4:00 PM SGT / 1:30 PM IST / 1:00 PM PKT
- Duration: 1 hour
- Testers notified one week in advance
This is a great opportunity to contribute to a global research project, sharpen your testing skills, and earn competitive pay while working remotely.
Requirements
- UX/Testing Experience: Experience in UX Testing, Usability Testing, QA, Software Testing, or Product Testing.
- UX Knowledge: Basic understanding of UX Research, UX Design, and usability testing.
Skills Required
- Must be a new user who has not previously used OKX or competitor cryptocurrency exchange apps
- Valid government-issued identification, such as a passport or driver's license
- Address verification document, such as a bank statement, tax statement, tenancy agreement, insurance statement, or utility bill
- Working payment method, such as bank transfer, card, PayPal, Apple Pay, Google Pay, or a local payment option
- Ability to narrate experiences in English
- Access to both Android and iOS devices
- Ability to record screen and audio clearly in a quiet, private space
- Experience in UX testing, usability testing, QA, software testing, or product testing
- Basic understanding of UX research, UX design, and usability testing
- Ability to follow the required task sequence and provide clear, specific feedback
- Ability to attend the weekly one-hour Friday debrief call
What We Do
Working with forward looking technology visionaries to help achieve their company goals in a reliable manner using ever changing technology needs. On-shore and off-shore product solutions, ML/AI testing, audit and content moderation using a global workforce in all major languages. Volga Partners provides AI optimization services and AI solutions which focuses on engineering services and data to both big tech and other industries. Customer support with fully integrated call center and chat support using tone recognition and generative AI LLMs. We partners to deliver success to all stakeholders
