User Experience Researcher

Location:

Department:

Shift:

Standard Weekly Hours:

Summary:

MUST BE LOCAL TO DALLAS/FORT WORTH AREA

Cook Children's does not provide visa sponsorship

Shape the user experience approach across multiple products, ensuring a seamless, user-centered approach to solutions. 

Collaborate with cross-functional teams such as product managers, product owners, designers, developers, operational stakeholders, and clinicians to define and implement a comprehensive UX vision that supports business goals while delivering meaningful, intuitive, and delightful experiences for end-users. 

Combine qualitative and quantitative user research, interaction design, and business strategy to create innovative solutions that meet both user needs and business objectives. 
Evangelize the needs, behaviors, and motivations of our users. 

Drive user-centered design decisions that improve user satisfaction and support business goals.
 

Qualifications:

• Bachelor’s degree in human-computer interaction (HCI), human factors, psychology, communications, or a related discipline.  

• 3+ years of experience in UX strategy, user research, user experience design, interaction design, or a related field, with a proven track record of delivering actionable insights that drive product design and development is required.  

Preferred Qualifications:

• 1+ years in a healthcare system or healthcare start up environment.

• Wireframing and prototyping using a variety of tools.

• Making data-driven design decisions

• User Experience research for both web and mobile products

Licensure/Certification:

• Nielsen Norman Group UX Certification is a plus.

About Us:

Cook Children's Health Care System

Cook Children's Health Care System offers a unique approach to caring for children because we are one of the country's leading integrated pediatric health care delivery organizations. Patients benefit from the integrated system because it allows Cook Children's to use all of its resources to treat a patient and allows for easy communication between the various companies by physicians with a focus on caring for children and adolescents.

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.