Ready to kickstart your career with a leading European specialist in spare parts and technical solutions for the agricultural, forestry, and construction sectors with operations in more than 20 countries? Kramp is looking for a UX & CX Research Intern within our Customer & User Experience team!
What is your role?
As a UX & CX Research Intern in our Customer & User Experience team, you’ll help improve our digital products and services by uncovering how users and customers think, behave, and experience them. Your insights will guide better product decisions and strengthen both UX and CX.
You’ll work closely with UX researchers, data analysts, product teams, designers, and developers. And we don’t expect you to just assist—your ideas, questions, and contributions truly matter.
Our UX & CX research team is still growing within our organization. That means you won’t step into a fixed framework, hope you’ll help in shaping it.
This role follows a hybrid working model from our Utrecht office, located within walking distance of Utrecht Central Station in the Netherlands.
What is your role?
Supporting and co-running qualitative research such as usability testing, interviews and journey mapping.
Analyzing engagement, effort, satisfaction and usability metrics to identify improvement opportunities
Translating insights into clear findings and actionable hypotheses.
Contributing to research plans and helping execute them end-to-end.
Sharing insights with stakeholders in a clear and compelling way.
Challenging assumptions and helping us further develop our UX & CX research practice.
Who are you?
Currently studying UX, psychology, communication, HCI, business, or a related field.
Genuine curiosity about human behaviour and digital experiences.
Comfortable asking “why?”—and asking it repeatedly to get to the core.
Ability to structure thoughts and communicate them clearly.
Proactive mindset and ease in a fast‑changing, evolving environment.
Enrolment at a university in the Netherlands.
Availability of at least 24 hours per week for a minimum 4‑month internship, starting as soon as possible
Do you want to join us?
In case you feel challenged by the above role description and requirements, we are interested in meeting you! Please use the application button and send your CV and cover letter.
If you do not fully meet all requirements for this role, and you think you would be a good match for us, please apply and convince us.
Do you have a question about this role? Please do not hesitate to contact Eirini. Talent Acquisition Specialist, [email protected]
About us
Thanks to our ambitions we are active throughout Europe: a leading position in the agricultural market for parts. We heavily invest in E-Business and innovations. Our aim is to make it easy for our customers to run their business. Working at Kramp means working with over 3500 international colleagues. The people at Kramp are enthusiastic, professional and involved. We speak our customers’ language, understand their challenges and earn their trust to exceed their expectations. Our promise “It’s that easy” is embedded in our culture and DNA.
Working at Kramp means:
… you belong here! Being part of our open business community
… your work makes a difference! Have an impact on what matters
… you will develop and realize! Learn and realize your potential
More about Kramp: https://www.careeratkramp.com/nl-nl
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What We Do
Kramp Groep is Europe’s largest specialist in spare parts and accessories for the agricultural industry. Kramp is the essential partner for its customers and suppliers with over 500,000 products online available, 11 distribution centres and 24 sales offices spread over Europe. Kramp Groep was founded in 1951 and has its headquarters in Varsseveld (the Netherlands). Kramp. It’s that easy. Visit us at: www.kramp.com
