Company Description
The Bosch Group has more than 400 000 employees around the world, present in 60 countries, and we are proud to impact people’s lives and to work towards a more sustainable future.
Bosch Car Multimedia, S.A. belongs to the Automotive Electronics division and is focused on making the vehicles our third living space. About 3.600 associates are committed to develop and produce high quality technology that shape change in mobility worldwide. Within Bosch Braga's office we have part of the corporate quality team working in quality processes for all Bosch divisions worldwide.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference in mindsets, cultures, generations, identities and perspectives. Everyone should bring their authenticity and work together respectfully. By including everyone and ensuring equal opportunities we unleash our full potential.
Job Description
Your contribution to something big:
Within the Bosch Group, our Corporate Quality department, responsible for Bosch quality management tools and processes worldwide, is expanding its global team in Portugal. As a User Experience Expert in Product Quality, you will lead the improvement of quality in our customers journey from the moment they identify our products until the moment they use it in their day to day. For that you will:
- Define the integration of the customer experience journey into the quality management system of Bosch;
- In a global set up, you will work closely with Bosch’s User Experience corporate team to define the UX strategy in quality and promote innovation projects within the area;
- Establish a network across Bosch divisions and external communities of expertise in user experience;
- Define management metrics for customer experience in quality for Bosch Group applicable to all divisions;
- Define regulation and governance principals for corporate quality in Bosch Group.
Qualifications
What distinguishes you:
- Education: degree in Engineering, Marketing, Business or similar;
- Experience: experience in defining user experience strategy in multinational environment;
- Know how: good knowledge in the Human Centered Design process and approach, Design Thinking, and project planning of UX and Design activities. Good understanding of product quality;
- Working Style: enthusiastic, communicative and structured work style with a problem-solving mindset. Ability to lead complex and innovative topics and create an international network, internal and external to Bosch;
- Personality: proactive and autonomous, with an assertive and inspiring communication style. Interested in working in an international set up, with ability to adapt and influence;
- Languages: very good knowledge and communication in English. Knowledge of German is a plus.
Additional Information
Work #LikeABosch includes:
Flexible work conditions | Hybrid work system | Exchange with colleagues around the world | Health insurance and medical office on site (psychology, general clinic) | Training opportunities (p.e., technical training, foreign languages training) & certifications | Access to great discounts in partnerships and Bosch products | Sports and health related activities | Great access to public transports | Free transport from Porto | Free parking lot | Canteen
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Make it happen! We are looking forward to your application!
What We Do
The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology.
As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.”
The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers.
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