User Experience Designer

Job Description
DESCRIPTION:
Duties: Execute end-to-end design initiatives to align with the firm's product deadlines. Communicate complex information using interaction design tools, including journey maps, storyboards, information architecture, user flows, and wireframes. Apply, maintain, and build upon design systems to ensure consistent designs across our web, mobile, and native applications. Document user research findings and iterate designs based on feedback. Collaborate with multidisciplinary teams of designers, product managers, engineers, researchers, subject matter experts, copywriters, legal, and executive leaders. Create click-through prototypes, presentations, and videos to showcase product vision and obtain buy-in from key stakeholders. Share knowledge and educate stakeholders about the firm's design processes and best practices to optimize operations and elevate the organization. Present design concepts and strategies to stakeholders, integrating peer critiques, feedback, and best practices. Contribute to firm's best practices, templates, journals, policies, and guidance materials.
QUALIFICATIONS:
Minimum education and experience required: Master's degree in Design and Technology, Digital Media, Interaction Design, User Experience (UX) Design, or related field of study plus 2 years of experience in the job offered or as User Experience Designer, User Interface Designer, or related occupation. The employer will alternatively accept a Bachelor's degree in Design and Technology, Digital Media, Interaction Design, User Experience (UX) Design, or related field of study plus 4 years of experience in the job offered or as User Experience Designer, User Interface Designer, or related occupation.
Skills Required: Requires experience in the following: Gathering requirements and designing process flows, user flows, wireframes, and prototypes using Figma; Translating requirements into design specifications for development; Applying design systems or informing iterations to design systems; Collaborating with developers to execute solutions; Designing across platforms, including products, websites, and mobile applications; Ideation and prototyping of design options; Collaborating with user researchers to plan and conduct usability tests; Presenting design decisions, rationale, and concepts to stakeholders; End-to-end delivery of projects from concept to completion; and Making adjustments for cross-team dependencies that directly impact deliverables.
Job Location: 575 Washington Blvd., Jersey City, NJ 07310
Full-Time. Salary: $134,000 - $165,000 per year.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.