User Experience Designer III

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

Are you passionate about crafting seamless, user-centric experiences? Do you thrive in a fast-paced, collaborative environment where your designs directly impact real users?
If so, we want you on our team!

We’ve got a spot open for a talented and adventurous professional UX designer for Amex GBT.

Who We Are:

The Product Design team structure is a blended model. All design belongs to a centralized design team that delivers a globally unified product and brand identity. Designers also belong to pod teams of product management, development, and research, working as one to ship entire business lines. We like problem solvers with small egos. We value individual vision and invest in individual growth. We work through issues as a team to craft global designs, and we embrace experimentation.

Our team is focusing on designing shopping paths for accommodation and transportation,n and we are seeking a Product Designer who is passionate about travel innovation, can transform complexity into clarity, and leads by doing. 

What You’ll Do on a Typical Day:

• Dive deep into user research to uncover pain points, behaviors, and needs.

• Design personas, journey maps, and experience flows that drive intuitive interactions.

• Build wireframes, mockups, and interactive prototypes to bring ideas to life.

• Conduct usability testing and iterate based on real user feedback.

• Collaborate closely with UX designers, product managers, and developers to align designs with business goals.

• Maintain and evolve our design system to ensure consistency across all products.

• Manage multiple projects in a dynamic, fast-paced environment.

• Stay ahead of the curve with emerging UX trends and best practices to continuously enhance our design approach.

What We’re Looking For:

• A UX enthusiast with a Bachelor’s degree in UX Design, Human-Computer Interaction, Graphic Design, or a related field.

• Minimum 3-5 years of UX design experience, ideally in a B2B or a travel company.

• A strong portfolio showcasing user-centered design principles, processes, and final deliverables.

• Proficient in Figma and experience with Maze, Qualtrics, and Glassbox would be appreciated.

• A natural collaborator and communicator, comfortable presenting and defending design decisions.

• A problem solver with a sharp eye for detail.

• Knowledgeable about accessibility standards and how to create inclusive designs.

• A strong experience in user research methodologies and tools to validate design choices.

• Fluent in English, both written and spoken.

Location

Gurgaon, India

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!