AutoZone's Digital Content User Experience Designer produces a best-in-class, user-centered design by supporting key product team partners via competitive analysis and design research, product architecture and conceptual mockups, and delivering high-fidelity, production-ready comps. A successful candidate for this role will aim to pursue knowledge of best practices, latest design trends and technological advancements in the changing landscape of the digital retail space. They will create engaging visual content solutions, animations, and interactive elements that are functional, usable, and accessible to bring purpose and value to the business and our customers. They will strive to be ever curious about our customer's interaction with our product, to be lean and nimble focused on outcomes and optimal output, always have a team attitude, and be respectful as we fight for our users.
Responsibilities- Work collaboratively with product managers/owners, marketing, copywriters, designers, and developers to prioritize the product team's design needs in a fast-paced Agile environment.
- Leverage user research, both qualitative and quantitative, from the research and analytics teams.
- Assemble competitive analysis and best practices to provide insight regarding the consumer market, trends, and our customer needs as it applies to specific projects.
- Deliver high-quality visuals that blend artistic creativity with technical skills to develop assets that communicate brand identity, enhance user experience, and drive digital marketing campaigns.
- Take ownership of projects, design work, and maintain availability to help ensure proper understanding of the design before, during, and after handoff.
- Help to define essential user journeys/experiences and functional requirements with a product team from a design perspective.
- Present design work back to business stakeholders and advise on experience design best practices.
- When appropriate, mentor and/or manage other designers. Provide guidance, support as needed.
- Assess personal performance regularly and develop actions plans that support professional development and career progression as per AutoZone’s career development framework
- Bachelor’s Degree or equivalent experience in Design, Marketing Computer Science, Human-Computer Interaction, or a related field
- 2+ years experience in the User Experience, User Interface, Marketing or Interaction Design profession
- Experience with eCommerce
- Experience with Digital Design with a solid understanding of responsive and user centric layouts
- A strong portfolio demonstrating a mastery of typography, color theory, layout, and visual hierarchy
- Understanding and experience with building designs for responsive and mobile environments
Experience with Sketch, Figma, Zeplin, and Adobe CC. Optional experience with analytics and user feedback platforms such as Qualtrics, UserZoom, and Adobe Analytics - Experience communicating with product owners, business stakeholders, SEO, Analytics, and Front-End development
- Established knowledge in User Experience and Digital Design with a solid understanding of Design Systems
- The ability to evaluate and distill qualitative/quantitative research and analytic data and then present the results in an understandable, concise and clear manner
- A creative thinker who can also think practically and provide solutions to a variety of business problems
- Strong ability to self-direct, organize, and manage multiple complex projects within the constraints of business and customer needs
- Strong ability to clearly and concisely present ideas and design concepts to a cross-functional audience and incorporate stakeholder feedback
- Ability to work within a fast-paced, agile environment while not compromising on the high quality of thinking, approach, and deliverables
- Ability to manage and resolve project-based and leadership-based challenges in a fair, professional, and effective manner
- Strong verbal and written communication and presentation skills
- A team player who can handle constructive criticism and work collaboratively with others to work towards a common goal
- A confident storyteller while delivering the optimal user solution
- A driven, energetic, and passionate individual who is customer-centric and has everything at the heart of the customer
- Competitive pay
- Unrivaled company culture
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth
- Paid time off
- Life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Tuition reimbursement
Skills Required
- Bachelor’s degree or equivalent experience in Design, Marketing, Computer Science, Human-Computer Interaction, or a related field
- 2+ years of experience in User Experience, User Interface, Marketing, or Interaction Design
- Experience with eCommerce
- Experience with digital design and responsive, user-centered layouts
- Strong portfolio demonstrating typography, color theory, layout, and visual hierarchy
- Experience designing for responsive and mobile environments
- Experience with Sketch, Figma, Zeplin, and Adobe Creative Cloud
- Experience communicating with product owners, business stakeholders, SEO, analytics, and front-end development teams
- Knowledge and experience with user experience, digital design, and design systems
- Ability to evaluate and present qualitative and quantitative research and analytics data
- Ability to manage multiple complex projects and work in a fast-paced Agile environment
- Strong verbal, written, communication, storytelling, and presentation skills
- Experience with Qualtrics, UserZoom, and Adobe Analytics
AutoZone Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.
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Retirement Support — A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
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Equity Value & Accessibility — An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
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Healthcare Strength — Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.
AutoZone Insights
What We Do
AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!
