Shape the future of user experience with strategic design initiatives that blend business needs and user insights. This role is to lead end-to-end product design for climate risk experiences—turning complex climate, hazard, and financial risk data into intuitive workflows that help users assess, manage, and act on risk.
As an Experience Design Vice President in Risk Technology, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that align with business requirements and user needs. As a subject matter expert, collaborate with cross-functional teams, guide, and mentor junior designers, and foster a culture of inclusivity and accessibility. Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
Job responsibilities
- Own the UX strategy and detailed interaction design for climate risk products.
- Translate climate risk concepts (e.g., physical and transition risk, scenarios, exposures) into clear user journeys, information architecture, and task flows.
- Partner with product, engineering, data science, and risk SMEs to define requirements, prototype solutions, and ship high-quality experiences.
- Design dashboards and decision-support tools that balance transparency, explainability, and usability for expert and non-expert users.
- Plan and run research (interviews, usability tests), synthesize insights, and iterate based on evidence.
- Create wireframes, prototypes, and high-fidelity UI; contribute to and evolve the design system.
- Define and measure experience success metrics (adoption, task completion, time-to-insight, trust/clarity signals)
Required qualifications, capabilities, and skills
- Significant experience or equivalent expertise in user experience design or similar roles
- Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
- Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
- Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
Preferred qualifications, capabilities, and skills
- Design leadership or managerial experience
Skills Required
- Significant experience or equivalent expertise in user experience design or similar roles
- Experience creating visual representations of user journeys, including storyboards, wireframes, and prototypes
- Experience with inclusive design and accessibility guidelines
- Ability to develop transformational innovation strategies and north star representations that support customer-centric decision-making
- Design leadership or managerial experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
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