User Documentation & Training Expert

We currently have a vacancy for a User Documentation & Training Expert fluent in English, to offer his/her services as an expert who will be based in Brussels, Belgium. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.

Tasks:

• Design, prepare and deliver engaging training sessions on Microsoft 365 tools for non-IT and semi technical users, adapting content to different levels of digital maturity and professional profiles;
• Analyse teams’ business needs, use cases, and existing digital skills in order to tailor training content, scenarios, and examples to real working contexts;
• Produce high-quality training materials, including slide decks, quick reference guides, hands-on exercises, demos, and recorded content;
• Facilitate live workshops encouraging participation, experimentation, and practical application of M365 tools in day-to-day work scenarios;
• Contribute to user adoption by explaining not only how tools work, but why and when they should be used, addressing resistance, misconceptions, and common pitfalls;
• Promote good practices related to collaboration, information management, security, and data protection within the M365 ecosystem, in line with organisational policies;
• Provide follow-up sessions, Q&A, and collect feedback to continuously improve training effectiveness;
• Contribute in the drafting of information material related to M365 and related projects, like user guides, manuals, Q&A, in the form of Office documents, or web accessible materia

• University degree in IT or relevant discipline, combined with minimum 14 years of relevant working experience in IT;
• Advanced expertise in MS Teams for meetings, chat, channels, collaboration, governance, and best practices;
• Expertise in using professionally Outlook and to improve personal and team productivity;
• Strong experience in designing and explaining end-to-end collaboration scenarios (e.g. project teamwork, information sharing, hybrid meetings);
• In-depth understanding of(SharePoint Online, Onedrive) document management, sharing models, permissions, versioning, and collaboration patterns;
• Solid understanding of core M365 package (Teams, SharePoint online, OneNote, PowerPoint, Word, Excel) and how they integrate with each other in collaborative and productivity scenarios.;
• Practical knowledge of M365 security concepts, data protection principles, and responsible information sharing;
• Solid knowledge and experience with Power Automate and Power BI would be an asset;
• Excellent command of the English language.

If you are seeking a career in an exciting, dynamic and multicultural international environment with exciting opportunities that will boost your career, please send us your detailed CV in English, quoting reference (19797/03/2026).

We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. All applications will be treated as confidential.

You may also consider all our other open vacancies by visiting the career section of our web site (www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.

EUROPEAN DYNAMICS (www.eurodyn.com) is a leading European Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1000 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents.

As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, age, national origin, ethnicity, gender, disability, sexual orientation, gender identity or religion.

EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.