The Role
Reviews third-party vehicle inspections, analyzes condition and repair costs, manages buybacks, audits prep-for-sale work, tracks budgets and documentation, coordinates with shops and internal teams, and recommends repair or sales actions based on vehicle condition, purchase terms, ROI, and customer issues.
Summary Generated by Built In
Position Summary:
The Vehicle Condition Specialist acts as the central point of contact for corporate Remarketing Sales teams for vehicle buybacks, prep for sale maintenance complaints, Remarketing buyback titles, 3rd party inspections and auditing. This position is responsible for analyzing vehicle condition to meet terms of purchase, along with creating and tracking all necessary documentation pertaining to Remarketing buybacks and purchases. The Vehicle Condition Specialist will communicate regularly with district maintenance and leadership in order to fix any inadequacies as well as collaborating with Remarketing Sales, Regional Asset Managers, Fleet Services and Dealer Compliance teams. This position will prepare for greater levels of responsibility in Asset Management.
Major Responsibilities:
• Receive and Review 3rd Party Inspections
• Review inspections from 3rd party companies to determine the condition of vehicles being purchased
• Analyze inspection results to understand the vehicle’s condition based on agreed purchase terms
• Create a breakdown of repair costs based on type of repair needed
• Communicate inspection results and make recommendations on budgets and needed repairs
• Act as Remarketing point of contact for 3rd party inspection companies Remarketing Buybacks
• Analyze circumstances of buy back to determine if buy back is appropriate
• Make recommendations on course of action to Remarketing and Field leadership
• Determine what documentation will be needed to complete buyback
• Communicate with customer to obtain necessary documents and next steps
• Communicate with shops to verify vehicle location, confirm drop off
• Order 3rd party inspection of unit
• Review inspection results to ensure vehicle is in appropriate condition
• Send copies of inspection results to Buyer/Regional Asset Manager/owning district
• Make recommendations to owning location based on repairs noted in inspection
• Verify that all necessary documentation has been received and approved
• Communicate results of inspection with customer and Remarketing Sales teams to complete buyback and send customer funds Prep for Sale Audits
• Act as central point of contact for field maintenance on Prep for Sale and Park4Disposal
• Analyze repair orders to determine if all necessary work was completed to meet the terms of the sale
• Work with shops/vendors to obtain proper estimates for repairs
• Review costs and scope of repairs to determine ROI compared to book value and sold amount versus not completing the repair and selling the unit through a different channel
• Make recommendations on course of action based on circumstance and vehicle condition
• Create accurate tracking of prep costs at a unit level in the database for tracking Post Purchase Prep for Sale
• Review vehicle current condition with Buyers to develop appropriate sales terms, prep plan and budget
• Communicate prep plan and budget to shops
• Monitor and analyze prep work and costs to ensure adherence to plan and budget
Analyze and make recommendations on exceptions to repair plans
• Review any exceptions to repair budgets with shop and adjust budget as needed Invoice/Billing for Inspections
• Request payment for inspection invoices
• Ensure database is up to date reflecting payment for each inspection
• Ensure payment is correctly reflected to GL codes for affected district
• Other projects and tasks as assigned
Qualifications:
• Requires strong communication, organizational and time management skills and the ability to multi-task.
• Must be effective at communicating verbally and via email with outside customers, district staff members, and associates within the Penske organization.
• Must possess a working understanding of vehicle specs and conditions
• Ability to understand what the sales and purchase terms are for a given truck to ensure that the noted damages and costs accurately reflect those terms whether dealing with a buyback or a purchase.
• Able to work through unique situations with post sale complaints and title issues in order to recommend and enact the most effective solution.
• Must be able to analyze post sale complaints and understand the impact, both to the company and the customer, of the decision to repair or not repair an asset.
• Proficiency with Excel and a working knowledge of Access is a plus.
• Regular, predictable, full attendance is an essential function of the job.
• Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Skills Required
- Strong communication, organizational, and time management skills
- Ability to multitask
- Effective verbal and email communication with customers, district staff, and internal associates
- Working understanding of vehicle specifications and conditions
- Ability to understand truck sales and purchase terms
- Ability to analyze vehicle damage, repair costs, and post-sale complaints
- Ability to resolve unique buyback, title, and customer complaint situations
- Proficiency with Microsoft Excel
- Working knowledge of Microsoft Access
- Regular, predictable, full attendance
- Ability to work the required schedule and specified location
- Completion of Penske employment application
- Successful background investigation
- Successful drug screening
- Ability to occasionally lift or move up to 25 pounds
Penske Logistics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penske Logistics and has not been reviewed or approved by Penske Logistics.
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Retirement Support — Retirement options include a 401(k) and, in some driver roles, a 100% company‑funded pension that provides strong long‑term value. These retirement features are described as rare and valuable within certain assignments.
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Leave & Time Off Breadth — Paid vacation, holidays, and sick leave are part of the standard package, with some roles offering PTO starting on day one. Time‑off provisions are consistently presented alongside core benefits.
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Healthcare Strength — Medical, dental, vision, and hearing coverage are complemented by telemedicine, mental‑health support, and disability options. FSAs/HSAs and wellness resources contribute to broad healthcare coverage.
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The Company
What We Do
Penske Logistics is a Penske Transportation Solutions company. We provide supply chain management and logistics solutions to leading brands around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing, freight management, and dry-van truckload services. Penske offers customized supply chain and logistics solutions including: Dedicated Contract Carriage; Distribution Center Management; Freight Management; Freight Brokerage; Transportation Management Solutions (TMS); Lead Logistics Provider (LLP), Control Tower and 4PL Solutions. We serve a variety of industries including: automotive; food, beverage, grocery, wine and spirits; cold chain; convenience and drug stores; quick service restaurants (QSRs); retail; big box retailers; building and construction products; CPG; healthcare; industrial manufacturing; consumer appliances and consumer electronics; and many others.
