USCAN Segment Operations Director

Job Description SummaryThis role will report to the USCAN (US & Canada) GM of Commercial Operations and will be responsible for leading our USCAN Segment Operations Team and supporting our USCAN AVS (Advanced Visualization), Imaging and PCS (Patient Care Solutions) Segments for orders and revenue execution as well as other key KPI’s vital to the growth of our business. You will partner with Segment leadership, Region sales, finance, marketing, Region Operations and other support teams to forecast orders and revenue then drive execution of these commitments while owning process improvement and problem-solving initiatives to enable profitable growth. This position will have direct report responsibilities.

Job DescriptionResponsibilities

• Strong change management, process improvement, communication, leadership, commercial, operational, process and execution skills are required in this leader.

• Partner with Product, Service, Finance, Sales, Supply Chain, Project Management and Marketing business leaders to drive operating performance in USCAN and act as champion for strategic initiatives within the organization to create value and drive orders and revenue.

• Lead a team of operational leaders who partner and drives orders and revenue execution processes and operating mechanisms for our equipment Segments. The leader and their team will be a partner with sales, project management, logistics, supply chain, service and others to execute on our commitments.

• Utilize lean management principles to drive change management and operational improvement.

• You will be a partner with the extended operations teams (i.e. Order Operations, Project Management, Region and Commercial Excellence) as well as Service, Marketing and Global Supply Chain to create value for our customers.

• Build and execute consistent strategies, operational processes, and ops mechs across all equipment Segments and Regions.

• Develop metrics/KPI’s to measure progress to make tools more effective and to make the employees more efficient and ensuring data and analytics drive smart decision making.

• Drive process simplification and best practices to enable a collaborative culture and drive the organization to improve customer/client satisfaction levels and responsiveness

• Responsible for running key operating mechanisms with diverse Segment, Region and Functional leaders.

Qualifications

• Bachelor’s Degree and 8+ years’ experience in sales, sales management and or operations OR Bachelor's Degree and 4+ years of experience and a graduate of a GEHC Leadership Development Program

• Work experience in change management and developing forecasts & operating plans and leading business reviews

• Leadership experience, either direct or indirect

Desired Characteristics

• More consideration will be given for candidates that live in the Milwaukee or Chicago area.

• Vocal leader with strong analytic skills: able to clearly link financial results to operational performance drivers, generate alternatives and drive positive change

• Clear thinking / problem solving: successfully led cross-functional projects/process improvement within operations/finance function involving process improvement; able to quickly grasp new ideas

• Leadership experience: has two plus years’ experience leading team members balancing execution through others with inclusiveness, leveraging expertise, clear thinking, imagination, and external focus.

• Excellent communication skills: experience working across multiple levels (including executive level), functions and regions; able to clearly communicate complex financial information in a easy to understand manner; able to deliver message effectively verbally and in writing

• Confidence / Assertiveness: strong influencing skills across business functions; confidence to approach business leaders with difficult messages and defend position

• Experience successfully leading cross-functional projects and process improvement within the operations/finance functions; able to quickly grasp new ideas.

• Experience leading in a matrixed environment and leveraging other functions to enable team success

• Adaptable/flexible: being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations

• Integrity: Accepting and adhering to high moral, ethical, and personal values in decisions, communications, actions, and when dealing with others

• Trained and/or certified in process improvement methodology such as LEAN or Six Sigma

• Ability to translate strategy into business objectives

#LI-GM1

For U.S. based positions only, the pay range for this position is $153,600.00-$230,400.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.