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Job DescriptionUSBU Digital Product Manager Data, Digital & Technology Takeda Pharmaceutical Cambridge, MA
About the role:
The USBU Digital Product Manager, Associate Director, leads product initiatives across Takeda’s U.S. Business Unit (USBU). This role is focused on customer needs, strategic product roadmap development, and go-to-market planning to ensure Salesforce CRM products support business priorities and advance Takeda’s mission.
You will work closely with DD&T’s Product Lead and business stakeholders to understand their strategic imperatives and translate them into integrated product roadmaps that define how DD&T can enable their functional strategies. You will lead product initiatives within the Takeda portfolio and may lead multiple product owners in an effort to promote a unified vision. You will partner with USBU Patient Services, Access and Medical teams to shape and deliver the broader Data, Digital & Technology strategy and agenda.
This role sits within the OBU & USBU DD&T organization and reports to the Head of Patient Services, Access & Medical Capabilities, USBU & OBU Data, Digital & Technology (DD&T).
How you will contribute:
Lead the strategy, design, development, and launch of complex Salesforce Life Sciences CRM products, including hybrid hub and vendor-supported workflows.
Translate USBU business strategy into digital product roadmaps and solutions that align with DD&T priorities, enterprise architecture, data standards, and operating model expectations.
Develop and maintain the product vision, roadmap, priorities, scope, requirements, features, acceptance criteria, expected outcomes, and value measures in partnership with business stakeholders, Product Owners, and cross-functional DD&T teams.
Support product prioritization and planning discussions with business and technology stakeholders, helping evaluate trade-offs, dependencies, risks, delivery timelines, and business impact.
Manage stakeholder expectations regarding product priorities, timelines, delivery constraints, decisions, and value realization.
Lead and guide a team of Product Owners to ensure work is coordinated, usable, and aligned to shared product, platform, and business objectives.
Foster a strong product culture grounded in customer-centric thinking, transparency, accountability, collaboration, and continuous improvement.
Act as the content authority for product features and support Agile Release Train activities, including planning, delivery alignment, system demos, and inspect-and-adapt discussions.
Proactively understand the short- and long-term business and technology needs of Patient Services, Market Access and Medical teams, and help shape DD&T priorities accordingly.
Identify high-priority and critical issues, assess customer and business impact, and partner with cross-functional teams to develop effective solutions.
Define KPIs and value measures to track product adoption, performance, business outcomes, and DD&T impact.
Partner across technology, data, analytics, architecture, platform, and business teams to deliver measurable value and ensure adherence to governance, architecture, data, and delivery standards.
Collaborate with OBU and USBU business, product, and access partners to identify portfolio synergies, shared Salesforce platform opportunities, and ways to reduce duplication and improve scalability.
Explore internal and external trends, emerging technologies, and innovation opportunities to support high-value digital and data proof-of-concepts and strategic use cases.
Minimum Requirements/Qualifications:
Required:
Bachelor's degree in business, Information Technology, or a related field. Advance degrees preferred.
Minimum of 10 years of experience in product management or a related field within the pharmaceutical or biotechnology industry.
Proven leadership experience managing globally distributed teams, working effectively in a complex matrix environment, and collaborating with senior leadership.
Experience executing projects using Scaled Agile Framework (SAFe) methodology, with hands-on experience using Jira requiring minimal guidance.
Advanced understanding of digital patient and access platforms, including Salesforce Health Cloud or Salesforce Life Sciences solutions.
Advanced understanding of Salesforce objects and the ability to automate routine and moderately complex tasks with minimal guidance.
Excellent communication and interpersonal skills, with the ability to engage effectively with senior leadership, key stakeholders, and end users.
Demonstrated strategic thinking, including the ability to align digital product development with business priorities and communicate that strategy clearly.
Experience working within the U.S. pharmaceutical market, including understanding manufacturer relationships with hubs, specialty pharmacies, and specialty distributors.
Travel up to 15%; international and domestic.
Desired Skills:
Relationship Management: Strong relationship management skills with the ability to act as a bridge between technical teams and end users.
Strategic Thinking: Demonstrated ability to connect the bigger picture with defined objectives, ensuring that decisions and initiatives support impactful & sustainable success.
Problem Solving: Demonstrated ability to identify problems and develop innovative digital solutions.
Project Management: Strong project management skills with the ability to manage multiple projects simultaneously.
Analytical Thinking: Ability to analyze data and use insights to inform decision-making and product development.
Leadership Partnership: Proven ability to partner with leadership on leveraging digital and data solutions to inform and execute business strategies.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Boston, MA
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Boston, MAU.S. Base Salary Range:
$154,400.00 - $242,550.00The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
For information about our benefits, please click here.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsBoston, MAWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull timeJob Exempt
YesIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Skills Required
- Bachelor's degree in business, Information Technology, or a related field
- Advanced degree
- At least 10 years of experience in product management or a related field within the pharmaceutical or biotechnology industry
- Experience leading globally distributed teams in a complex matrix environment and collaborating with senior leadership
- Experience executing projects using Scaled Agile Framework methodology
- Hands-on experience using Jira with minimal guidance
- Advanced understanding of digital patient and access platforms, including Salesforce Health Cloud or Salesforce Life Sciences solutions
- Advanced understanding of Salesforce objects and ability to automate routine and moderately complex tasks
- Excellent communication and interpersonal skills with senior leaders, stakeholders, and end users
- Strategic thinking and ability to align digital product development with business priorities
- Experience working within the U.S. pharmaceutical market, including manufacturer relationships with hubs, specialty pharmacies, and specialty distributors
- Strong relationship management skills
- Strong project management skills and ability to manage multiple projects simultaneously
- Analytical thinking and ability to use data insights for decision-making and product development
- Ability to partner with leadership on digital and data solutions
- Ability to identify problems and develop innovative digital solutions
Takeda Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.
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Retirement Support — Employer-funded retirement is described as notably strong, combining a dollar-for-dollar 401(k) match with an additional company contribution that scales with age and service. Access to an employee stock purchase plan further supports long-term wealth building.
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Parental & Family Support — Paid bonding leave for all parents, substantial adoption/surrogacy reimbursement, and robust caregiver resources (backup care and Maven family-forming support) are emphasized as core strengths. These offerings create a comprehensive safety net for a range of family situations.
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Healthcare Strength — Multiple medical plan options (nationwide PPO/HSA and regional HMOs), employer HSA funding, and integrated mental-health and well-being programs signal depth in coverage. Preventive care is covered in-network, and plan choices by state expand access.
Takeda Insights
What We Do
For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world. We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts. Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives. Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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