USAC Channel and Operations Director

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

USAC Channel & Operations Director

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role
 

As USAC Channel & Operations Director you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

Leading the strategy and execution of channel management and commercial operations to accelerate profitable growth across dental distribution, DSOs, and other key channels. You will partner closely with Sales, Marketing, Customer Operations, and Supply Chain to improve channel performance, strengthen distributor effectiveness, and ensure operational excellence that supports customers and field teams.

Key Responsibilities:

Channel Strategy & Partner Performance

• Lead the channel management strategy to drive share growth and execution excellence across distributor and indirect networks, in close partnership with Sales, Marketing, and Operations.
• Establish and run business reviews with channel partners; set targets, track performance, and drive corrective actions using KPIs and insights.
• Develop channel programs and coordinate cross-functionally to ensure readiness and execution.

Commercial Operations & Execution

• Remove operational barriers that impede sales execution across our dental and orthodontics business; improve the customer and field experience through better service delivery, issue resolution, and process clarity.
• Oversee channel-facing operational communications and ensure consistent ways of working with partners and internal stakeholders.
• Provide business support and strategy for input into commercial operations for our orthodontics and dental businesses (includes AR, SIP, CIP, pricing, and ERP rollout support).
• Lead or influence key operating mechanisms (forecasting inputs, inventory/inbound-outbound KPIs, order and service performance) to increase predictability and reduce friction. 

Key Accounts / Non-traditional Channels (DSO, Government, Institutions)

• Provide leadership for a key accounts/channel team supporting DSOs, government, and institutional segments (scope may include dental and orthodontics portfolios, depending on business design).
• Align cross-functional stakeholders to deliver integrated account execution (availability, programs, solutions, and partner enablement).

Leadership & Governance

• Set medium- to long-term operating plans, advise leadership on channel/operations decisions, and lead complex problem-solving across the commercial system.
• Build, lead, and develop a high-performing team; establish clear expectations, coach talent, and drive accountability for results.
• Ensure distributor/partner compliance with commercial policies, agreements, and operational requirements; drive continuous improvement in how the channel operates. [

Your Skills and Expertise 
 

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

• Bachelor’s degree and 10+ years of progressive experience in channel management, sales operations, commercial operations, key account operations, or related roles

In addition to the above requirements, the following are also required:

• 5+ years of people leadership experience
• Demonstrated experience managing complex channel ecosystems (e.g., distributors, dealers, reseller networks, DSOs) and driving measurable business outcomes through partners.

Additional qualifications that could help you succeed even further in this role include:

• MBA or advanced degree in Business, Finance, Supply Chain, or related discipline.
• Experience in the dental / orthodontics / medical device industry, including understanding of dental distribution models and DSO dynamics.
• Strong working knowledge of commercial operations disciplines such as sales enablement/operations, analytics, CRM, indirect data/POS, chargebacks, forecasting, and issue resolution.
• Proven success designing and operationalizing channel programs, partner performance management, and cross-functional execution models.
• Advanced analytical capability (building KPI dashboards, running QBRs, translating insights into actions), including comfort working with indirect/channel data.
• Track record of improving customer experience and operational performance by removing systemic barriers and modernizing ways of working.

Work location:

• Remote

Travel: May include up to 20% domestic/international travel

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. 

Applicable to US Applicants Only:The expected compensation range for this position is $211,600 - $290,950, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-Rewards

   

Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note, Solventum does not expect candidates in this position to perform work in the unincorporated areas of Los Angeles County.

Solventum is an equal opportunity employer.  Solventum  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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