Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. For more information, please visit https://www.foxit.com.

A Usability Testing Engineer is needed to thoroughly study the users’ needs and data to improve the overall experience of Foxit's PDF Software and increase customer satisfaction. 

About The Role:

This role is part of our UAT Group. This group is responsible for continually looking into ways to improve the product’s usability and reduce user errors by interviewing numerous internal and external users and collecting/analyzing user data and assisting on decision making with data-driven UX findings.

Responsibilities:

Write and execute UAT test plans for UX user interview sessions. 

Recruit users and follow test plan to execute UX interview sessions 

Gathers user feedback, translates requirements into a product, and trains end-users on application operation

Write professional data-based UAT report and review with stakeholders. 

Follow up and Coordinate with multiple teams to understand requirements and get issues addressed

 practices in improving overall product quality

Work with complex data sets to solve challenging problems using different analytical and statistical approaches.

Apply technical expertise with quantitative analysis, experimentation, data mining, and the presentation of data to develop strategies for our PDF Software products 

Identify and measure success of product efforts through goal setting, forecasting, and monitoring of key product metrics to understand trends.

Define, understand, and test opportunities and levers to improve the product, and drive roadmaps through your insights and recommendations.

Partner with Product, Engineering, and cross-functional teams to inform, influence, support, and execute product strategy and investment decisions.

What You'll Need

Experience testing Software

Experience writing and executing test plans

Experience documenting technical requirements

Knowledge of testing methodologies

Attention to detail and organization

Comfort working on multiple projects simultaneously

Comfort working with diverse stakeholders

Courage to champion the user perspective and the quality of the project

Knowledge of and experience in PDF Editing Software

A minimum of 2 years of work experience in data analytics 

Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical experience.

#LI-Remote

The role description doesn't fit 100%? But you have the feeling that Foxit could give your career a boost? Let's talk anyway and tell us your story! We are still growing, and some job profiles are not written yet!

Foxit is a progressive, open-minded meritocracy. What you’re capable of matters, the rest doesn’t. (We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.)

For US Positions: Being authorized to work in the U.S. is a precondition of employment. Foxit Software will not sponsor applicants for work visas.