The Role
Leads cross-functional onboarding and incubation for key eCommerce sellers using Walmart logistics services. Oversees customer transitions, analyzes data, resolves technical and operational challenges, develops training and enablement resources, executes business plans, and drives continuous improvement. Mentors direct reports while supporting sellers directly as a player-coach to meet service-level agreements and deliver positive customer outcomes.
Summary Generated by Built In
Position Summary...What you'll do...Role summary:
The Senior Manager, Incubation & Onboarding leads cross-functional partnerships to ensure successful onboarding and growth for key customers. This role involves analyzing data to identify opportunities, managing complex onboarding processes, and delivering solutions that address technical and operational challenges. The position requires collaboration with multiple stakeholders to drive continuous improvement, develop training resources, and execute strategic business plans. Additionally, the role includes mentoring team members, fostering a high-performing environment, and upholding company values to support operational excellence and positive customer experiences across the organization. This is a player + coach role with direct reports.
About the team:
Our team drives the successful onboarding of new sellers into Walmart’s logistics services by guiding them through our portfolio and managing the entire process. We focus on executing business plans, enhancing processes, and ensuring operational excellence. Through strong governance, coaching, and onboarding strategies, the team supports sellers in meeting their objectives while upholding high standards. Collaboration and continuous improvement are central to our approach, enabling us to deliver value and foster growth within Walmart’s logistics network. This role requires effective communication, adaptability, and a commitment to ethical standards and process improvement.
What you'll do:
What you'll bring:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00
San Bruno, California US-08848: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
Prior work experience in eCommerce.Preferred Qualifications...
The Senior Manager, Incubation & Onboarding leads cross-functional partnerships to ensure successful onboarding and growth for key customers. This role involves analyzing data to identify opportunities, managing complex onboarding processes, and delivering solutions that address technical and operational challenges. The position requires collaboration with multiple stakeholders to drive continuous improvement, develop training resources, and execute strategic business plans. Additionally, the role includes mentoring team members, fostering a high-performing environment, and upholding company values to support operational excellence and positive customer experiences across the organization. This is a player + coach role with direct reports.
About the team:
Our team drives the successful onboarding of new sellers into Walmart’s logistics services by guiding them through our portfolio and managing the entire process. We focus on executing business plans, enhancing processes, and ensuring operational excellence. Through strong governance, coaching, and onboarding strategies, the team supports sellers in meeting their objectives while upholding high standards. Collaboration and continuous improvement are central to our approach, enabling us to deliver value and foster growth within Walmart’s logistics network. This role requires effective communication, adaptability, and a commitment to ethical standards and process improvement.
What you'll do:
- Manage cross-functional partnerships to support the Incubation Account Management team’s success.
- Oversee onboarding processes for key customers from presales through completion, ensuring smooth transitions.
- Analyze data from multiple sources to identify trends and recommend actionable solutions to vendors.
- Develop and deliver training and enablement resources to accelerate product adoption.
- Collaborate with stakeholders to resolve technical and operational challenges, driving continuous improvement.
- Lead business plan execution by identifying needs, removing obstacles, and measuring performance.
- Mentor and develop associates, fostering a high-performing, collaborative team environment.
- Player + Coach - You will work with sellers when the business requires it to meet SLA's.
What you'll bring:
- Proven experience managing cross-functional partnerships and complex onboarding processes for large customers.
- Strong analytical skills to interpret data, identify trends, and provide actionable recommendations.
- Expertise in problem-solving technical and operational challenges with innovative solutions.
- Ability to develop and deliver training content and enablement resources to accelerate product adoption.
- Demonstrated leadership in mentoring, coaching, and developing high-performing teams.
- Excellent communication skills to engage stakeholders and drive collaboration.
- Commitment to ethical standards, continuous improvement, and operational excellence.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00
San Bruno, California US-08848: The annual salary range for this position is $117,000.00 - $234,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
5 years’ experience in channel partnerships, business management, product marketing, omni-channel merchandising, or related area.Prior work experience in eCommerce.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
In channel partnerships, business management, product marketing, omni-channel merchandising, or related area.Primary Location...1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills Required
- At least 5 years of experience in channel partnerships, business management, product marketing, omni-channel merchandising, or a related area
- Prior work experience in eCommerce
- Experience in channel partnerships, business management, product marketing, omni-channel merchandising, or a related area
Walmart Global Tech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.
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Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
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Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
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Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.
Walmart Global Tech Insights
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The Company
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
