US PSOC Manager

Posted 24 Days Ago
Be an Early Applicant
Hiring Remotely in United States
Remote
147K-184K Annually
Senior level
Artificial Intelligence • Information Technology • Consulting
The Role
The US PSOC Manager will oversee the governance framework, operational procedures, training programs, and quality assurance across global SOCs, ensuring alignment and standardization in operations.
Summary Generated by Built In

About Nebius:

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

The role

To design, implement, and govern the global operating framework of the company’s Security Operations Centers (SOC) and Command & Control environments, ensuring standardized procedures, clear authority structures, professional competency, and operational alignment across all global sites. 

The role is responsible for establishing governance standards, developing operational doctrine and training programs, and overseeing quality assurance and continuous improvement of SOC operations worldwide. 

Your responsibilities will include: 

 Organizational Governance & Strategic Planning 

  • Define and implement the global SOC operating model, including structure, clear reporting lines, authority levels, decision rights, and escalation frameworks across Corporate and regional SOCs 
  • Establish and maintain a governance framework defining centralized vs. local responsibilities and accountability 
  • Ensure global standardization and operational alignment across all sites 
  • Conduct manpower, technology, and infrastructure assessments to support current and future operational needs 
  • Develop scalable staffing models, shift structures, and multi-year capacity plans aligned with business growth 
  • Identify operational and technological gaps and lead continuous improvement initiatives 

Operational Doctrine & SOP Development

  • Develop and maintain the global Concept of Operations (CONOPS) 
  • Draft, implement, and periodically update Standard Operating Procedures (SOPs) 
  • Align procedures with evolving risks, regulatory requirements, and business needs 
  • Ensure global procedural synchronization and version control 

Training & Professional Development

  • Design and implement structured training programs for SOC operators and shift managers 
  • Develop competency frameworks and certification standards 
  • Deliver professional training sessions and workshops 
  • Provide ongoing professional guidance and mentoring to SOC Managers globally 

 Operational Oversight & Quality Assurance

  • Conduct operational audits and performance reviews across sites 
  • Plan and execute drills, simulations, and readiness exercises 
  • Evaluate operational maturity and response capability 
  • Implement corrective actions and continuous improvement plans

Incident Management & Investigation

  • Lead or supervise investigations of significant or complex incidents 
  • Conduct After-Action Reviews (AAR) and Lessons Learned processes 
  • Implement procedural and structural improvements based on findings 
  • Report trends, risk insights, and systemic vulnerabilities to senior management 

 

We expect you to have: 

  •  Proven experience managing Security Operations Centers (SOC) or Command & Control environments.

  • Strong background in operational governance, planning, and organizational design.

  • Demonstratedexperience in writing operational doctrine and SOPs.

  • Experience in training development and delivery.

  • Experience conducting investigations and operational reviews.

  • Experience operating in a global, multi-site environment.

  • Strong analytical, organizational, and leadership skills.

  • Excellent communication and presentation skills in English.

Pay Transparency

We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.

Base Compensation Range
$147,200$183,900 USD

Benefits & Perks:

  • Competitive compensation
  • Career growth and learning opportunities
  • Flexibility and ownership
  • Collaborative and innovative culture
  • Opportunity to work on impactful AI projects
  • International environment and talented teams

What's it like to work at Nebius:

Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI 

Equal Opportunity Statement:

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. 

If you need accommodations during the application process, please let us know.

Skills Required

  • Proven experience managing Security Operations Centers (SOC) or Command & Control environments
  • Strong background in operational governance, planning, and organizational design
  • Demonstrated experience in writing operational doctrine and SOPs
  • Experience in training development and delivery
  • Experience conducting investigations and operational reviews
  • Experience operating in a global, multi-site environment
  • Strong analytical, organizational, and leadership skills
  • Excellent communication and presentation skills in English
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The Company
473 Employees

What We Do

Cloud platform specifically designed to train AI models

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