Upscale Project Manager

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Upscale Project Manager in the Upscale Brands Segment. The Upscale Brands Segment is the team that supports, oversees, and develops our Upscale portfolio. As a member of our Upscale Brand Segment, you will play a crucial role in moving operational, commercial, and brand projects to the finish line.

Are you a highly motivated, structured, and driven individual? We invite you to apply today for our Upscale Project Manager role and #MakeItYourChoice.

Your Responsibilities

• Accountable for creating strong project plans and charters while working alongside project leaders.
• Responsible for the consolidated tracking, reporting and regular status updates to the Upscale project teams on new and backlog intake requests to keep everyone apprised of the progress.
• Setting and driving milestones to ensure adherence to intake process expectations.
• Establishes clear project processes and structure around all major projects – develops repeatable tools and processes that can be used across projects.
• Keeps project requests up to date with correct statuses and progress notes as well as scheduling meetings to maintain delivery schedule.
• Communicates between various teams, setting times and dates for meetings to keep on schedule, and relaying any risks/issues with timelines, budgets and/or dependencies to the project leader.
• Assists project leaders with coordinating implementation of mitigation plans and solutions in partnership with the impacted stakeholders.
• Creates projects reports and ensures ongoing maintenance for project records are up to date.
• Automates and streamlines new and existing reporting related to individual project reports and/or rolled up Upscale dashboards.
• Develops and automates reports that bring transparency to the Upscale division and assists Upscale leadership with decision making.
• Develops and automates reporting metrics for project success criteria and progress measurements related to cost trends, project status trends, schedule deviations, risks/issues, etc.
• Provides project coordination/oversight, timeline development and tracking, issue tracking & resolution, communication, and reporting to Upscale teams on key priority Upscale initiatives.
• Assists project leaders with producing or updating specific metrics/reports required for program status communication.

Your Experience, Skills & Competencies

• Bachelor’s degree in business, Marketing or Hospitality or related field from a four-year college or university or equivalent education and/or work experience.
• Knowledge of the function (various project management methodologies).
• Self-motivated and a self-starter.
• Proficiency with MS Office Suite, (including Project, Visio, Word, Outlook, PowerPoint, and Excel).
• Excellent detail minded approach to work, collaboration and ability to build alongside others incorporating a passion for managing projects.
• Strong verbal, written, listening and communication skills.
• Strong organizational skills, analytical skills, problem-solving skills, and time management skills.
• Ability to proactively manage and prioritize multiple tasks.
• Ability to be flexible, set priorities and meet project deadlines in a changing environment for self as well as the team.
• Ability to work effectively in a team-oriented environment, both independently and collaboratively.
• Ability to develop strong agile and traditional project management skills.
• Demonstrates key competencies to include: Cultivates Innovation, Ensures Accountability, and Drives Results.

Your Team

This is an individual contributor role that will report to the Senior Director, Upscale Brand Operations & Performance. You will have 1 peer teammate and collaborate with cross functional departments on a regular basis.

Your Work Location

As our Upscale Project Manager, you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Less than 15 miles from Washington, DC, we’re located one block away from the North Bethesda Metro station, with service on the Red Line and the MARC Brunswick line, easy access to I-270, and plenty of free parking provided by Choice Hotels.

About Choice

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We’re the hotel company for those who choose to bet on themselves – the underdog, the dreamer, the entrepreneur – because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today – for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward – giving our work at Choice a purpose larger than our business.

About Choice Hotels Financial Performance

Record total revenues grew 10% to $1.5 billion for full-year 2023 compared to the same period of 2022. Adjusted EBITDA for fourth quarter 2023 increased 11% to $125 million from the same period of 2022. Fourth quarter 2023 adjusted diluted EPS increased 14% to $1.44 compared to the same period of 2022. Please click here to review highlights of our Fourth Quarter and Full-Year 2023 Results.

*** PLEASE NOTE: This role is not eligible for sponsorship ***

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.