Universal Sales Representative

This position is remote within the United States.
Job Summary
Are you a driven sales professional who excels in a fast-paced, high-performance, contact center style sales environment? DentalPlans.com is looking for an enthusiastic B2C Telesales Agent (Universal Sales Representative) to join our team. In this inside sales role, you’ll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs – while achieving and exceeding your own sales goals. 
You’ll handle both inbound and outbound calls, connect with a diverse range of customers, and guide them through plan options with confidence, professionalism, and genuine care. If you’re self-motivated, performance-oriented, and passionate about helping people, this is your chance to make a real impact while growing your career.
At DentalPlans.com, you’ll be part of a collaborative, high-achieving sales team that celebrates success and supports your growth. You’ll have the tools, training, and coaching to excel – plus the satisfaction of knowing your work directly improves access to affordable dental care.
This is a full-time (40 hour/week) role. The exact shift will be determined based on business needs at the time of hire, with a possible start time between 8:30am and 10:30am EST and a possible end time between 5:30pm and 7:00pm EST. Candidates may reside in any U.S. time zone as long as they are able to work the assigned hours.
What You Will Do

• Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family
• Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs
• Build strong connections with consumers, earning trust through professional, clear, and friendly communication
• Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms
• Enroll consumers via inbound and outbound calls generated by company marketing efforts
• Follow a proven sales and compliance call flow to ensure quality and consistency
• Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information
• Accurately document all interactions in line with standard operating procedures
• Participate in ongoing training and coaching to sharpen your skills and boost performance
• Adhere to all company policies, scripts, and designated processes

• Travel typically less than 10%
• Office environment with no special physical demands required

• Typically a high school diploma or GED
• 2–3 years of call center sales experience
• A high-energy, positive attitude with a passion for sales success and helping others
• Assertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metrics
• Organizational skills, attention to detail, and ability to follow structured processes
• Ability to quickly learn, retain, and apply complex information to drive results
• Excellent communication, active listening, and analytical skills
• Proficiency in Microsoft Office
• Fast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screens
• Willingness to work a regular 40-hour schedule and occasional overtime during peak periods
• A work environment free from background noise and distraction

• Bilingual (English and Spanish) or multilingual
• Experience working with dental savings plans or health insurance
• Experience using NICE CXOne

• A great place to work with fantastic people
• A career in the healthcare technology industry, with the ability to grow and realize your full potential
• Competitive compensation
• Excellent benefits package – Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more

About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.  
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people.
In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information: 2022 Best Companies to Work For | Henry Schein One
Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.