***This position is Remote***
Job Summary
DentalPlans.com is looking for a Universal Sales Agent to work in an inside sales role, selling and supporting various dental savings plans (DSPs). The Universal Sales Agent will handle both inbound and outbound calls, working with a diverse set of consumers to identify their needs and make recommendations for the appropriate plan. The successful candidate will be highly self-motivated and driven by sales success and performance.
What you will do
- Effectively probe for consumer needs and Identify the best product for each consumer and/or their family.
- Drive continuous sales goal achievement and results in a high performing sales environment
- Achieve/Exceed monthly sales and performance goals/KPIs.
- Develop a strong relationship with consumers, connect meaningfully and communicate professionally
- Educate consumers on features and benefits of the dental savings plans (DSPs) and clearly explain enrollment and renewal process
- Enroll consumers through Inbound and Outbound calls driven by company’s marketing efforts
- Follow a structured call flow process focused on sales and compliance.
- Navigate through multiple system applications to fulfill consumer requests, research inquiries, close leads and update consumer information.
- Document all call information according to standard operating procedures
- Actively participates in training and coaching on an ongoing basis to improve performance
- Adhere to all position and company policies, follow scripts and designated sales processes
Qualifications
Must have:
- Required: 2-3 years of Call Center Sales experience
- High-energy personality, enthusiastic, ambitious, positive attitude
- Possess assertive sales orientation with a passion for helping others
- Organized, detail and process oriented, customer focused, self-motivated, team player
- Demonstrated ability to consistently exceed key metrics along sales quotas, conversion rates, KPIs, account objectives, etc.
- Demonstrate aptitude to learn, absorb, and actively use complex information to achieve and surpass performance targets
- Excellent oral and written communication, analytical, active listening, and organizational skills, and above average math skills.
- Bilingual (English and Spanish) or multilingual is a plus.
- Proficient key-boarding skills and Microsoft Office desired.
- Dual screen usage abilities a must!
- Ability to work a regular 40-hour work schedule and willingness to work overtime during high-volume periods.
The pay for this position $15/hr. This role is also eligible for commission pay.
What you get as a Henry Schein One Employee
- A great place to work with fantastic people.
- A career in the healthcare technology industry, with the ability to grow and realize your full potential.
- Competitive compensation.
- Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One (HS1) leads the industry is because of our products, services and most importantly our people. In 2022 HS1 was awarded one of the top places to work for in Utah. To learn more, click here: 2022 Best Companies To Work For | Henry Schein One
Henry Schein, Inc. and Henry Schein One, LLC are Equal Employment Opportunity Employers and do not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is unable to hire individuals residing in North Dakota, Hawaii, Puerto Rico, or other US Territories at this time.
What We Do
Henry Schein One is the world’s largest dental practice management software company. Founded in 2018, Henry Schein One launched a new era of integrated dental technology by merging the market-leading practice management, patient communication and marketing systems of Henry Schein and Internet Brands into one company. Our goal: To simplify each aspect of dental practice management by delivering software that connects with each other, shares data and automates more tasks – helping each member of the dental team work smarter and more efficiently.
Headquartered in American Fork, Utah, Henry Schein One combines market-leading brands, such as Dentrix®, Dentrix Ascend®, Lighthouse360®, and TechCentral™, as well as Henry Schein's international dental practice management systems, including Software of Excellence®, Logiciel Julie, InfoMed®, Exan®, and Labnet™, with the dental businesses of Internet Brands, including web-based solutions such as Demandforce®, Sesame Communications®, Officite®, and DentalPlans.com® and more. Henry Schein One integrated 13 companies, 40+ software brands and employs approximately 1,500 people.
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