Universal Representative

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Hiring Remotely in United States
Remote
15-7K Hourly
Senior level
Healthtech
The Role
Sell dental savings plans to consumers through inbound and outbound calls. Identify customer needs, recommend suitable plans, explain benefits and enrollment processes, achieve sales and conversion targets, process enrollments, document interactions, follow compliance procedures, and participate in ongoing training and coaching.
Summary Generated by Built In

Shape what’s next in dental technology.

Join Henry Schein One!


Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. 


We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated. 


Shape what’s next in dental technology.
Join Henry Schein One!

Who We Are

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. 
We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated. 
Universal Sales Representative 
This position is remote within the United States.
About the Role
Are you a driven sales professional who excels in a fast-paced, high-performance, contact center style sales environment? DentalPlans.com is looking for an enthusiastic B2C Telesales Agent (Universal Sales Representative) to join our team. In this inside sales role, you’ll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs – while achieving and exceeding your own sales goals. 
You’ll handle both inbound and outbound calls, connect with a diverse range of customers, and guide them through plan options with confidence, professionalism, and genuine care. If you’re self-motivated, performance-oriented, and passionate about helping people, this is your chance to make a real impact while growing your career.
At DentalPlans.com, you’ll be part of a collaborative, high-achieving sales team that celebrates success and supports your growth. You’ll have the tools, training, and coaching to excel – plus the satisfaction of knowing your work directly improves access to affordable dental care.
This is a full-time (40 hour/week) role. The exact shift will be determined based on business needs at the time of hire, with a possible start time between 8:30am and 10:30am EST and a possible end time between 5:30pm and 7:00pm EST. Candidates may reside in any U.S. time zone as long as they are able to work the assigned hours.
Qualifications

  • Typically 5 to 7 or more years of increasing responsibility in terms of any applicable professional experience.
  • Typically a Bachelor's Degree or global equivalent in related discipline.
  • May hold one or more industry certifications; professional certification may be required to advance.
  • Experienced in Microsoft Excel,  and Microsoft Word
  • Experience/expertise in software revenue recognition and ASC 606 standards
  • Knowledge of HFM and Great Plains or comparable financial systems
  • Knowledge of Outlooksoft or comparable consolidation/reporting tools
  • Proficiency and ability to learn in various related computer software applications
  • Knowledge of US GAAP
  • Strong ability to understand and communicate financial concepts
  • Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family
  • Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs
  • Build strong connections with consumers, earning trust through professional, clear, and friendly communication
  • Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms
  • Enroll consumers via inbound and outbound calls generated by company marketing efforts
  • Follow a proven sales and compliance call flow to ensure quality and consistency
  • Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information
  • Accurately document all interactions in line with standard operating procedures
  • Participate in ongoing training and coaching to sharpen your skills and boost performance
  • Adhere to all company policies, scripts, and designated processes

Bonus Qualifications

  • Bilingual (English and Spanish) or multilingual
  • Experience working with dental savings plans or health insurance
  • Experience using NICE CXOne

Travel/Physical Demands

  • Travel typically less than 10%.
  • Office environment with no special physical demands required.

The base pay for this role is $15.00 per hour plus tiered, uncapped commission, which is not included in the stated hourly rate. Average commission is typically $1,500-$2,500 per month, with top performers earning around $4,000-$7,000 in monthly commission. 
What you’ll gain as a #TeamSchein member

  • A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE! 

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is not currently hiring individuals residing in North Dakota, Rhode Island, Vermont, Delaware, Hawaii, Puerto Rico and other US territories.

What you get as a Henry Schein One Employee

  • A great place to work with fantastic people.

  • A career in the healthcare technology industry, with the ability to grow and realize your full potential.

  • Competitive compensation.

  • Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.

*Benefits may vary by location or status.

Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Fraud Alert

Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.

Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.

No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

Skills Required

  • Typically 5 to 7 or more years of increasing professional experience
  • Typically a Bachelor's Degree or global equivalent in a related discipline
  • Industry certification may be required for advancement
  • Experience with Microsoft Excel and Microsoft Word
  • Experience or expertise in software revenue recognition and ASC 606 standards
  • Knowledge of HFM and Great Plains or comparable financial systems
  • Knowledge of Outlooksoft or comparable consolidation and reporting tools
  • Proficiency with and ability to learn related computer software applications
  • Knowledge of US GAAP
  • Ability to understand and communicate financial concepts
  • Uncover consumer needs through effective questioning and recommend suitable dental savings plans
  • Consistently achieve or exceed monthly sales goals, conversion targets, and KPIs
  • Build trust through professional, clear, and friendly consumer communication
  • Bilingual English and Spanish or multilingual
  • Experience with dental savings plans or health insurance
  • Experience using NICE CXone

Henry Schein Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Henry Schein and has not been reviewed or approved by Henry Schein.

  • Healthcare Strength Health, dental, and vision coverage is broadly comprehensive, with multiple plan options and wellbeing/EAP resources emphasized. Benefits breadth helps bolster overall total‑rewards value.
  • Leave & Time Off Breadth Paid time off and holidays are described as meaningful, with structured carryover practices in some areas. Paid parental leave is available, enhancing the overall time‑off offering.
  • Retirement Support A 401(k) plan with company match is part of the standard package, with plan documents noting employer discretion on match settings. The program has been characterized positively in prior periods, contributing to total compensation.

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The Company
HQ: Melville, NY
8,580 Employees
Year Founded: 1932

What We Do

Henry Schein, Inc. (Nasdaq: HSIC) is a solutions company for health care professionals powered by a network of people and technology. With more than 20,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental and medical laboratories, government and institutional healthcare clinics, as well as other alternate care sites.

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