- Supervises teller operations including direct responsibility of teller portion of Universal Banking training. Schedules hours and work assignments for all teller personnel. Participates in performance appraisals;
- Ensures daily consolidation of teller sheets including all categories listed on office consolidation. Researches and resolves any problems pertaining to teller area;
- Maintains the security of the teller area, negotiable items and the opening and closing of the vault and contents. Assists in the overall security of the branch;
- Approves transactions on selected deposit accounts, including verification of signatures and endorsements on all withdrawals exceeding teller limits;
- Processes return items and items sent and received for collection. Handles uncollected and overdrafts for branch if assigned and within approved limits. Researches item and account. Determines action to be taken;
- Performs all teller activities outlined for the Universal Banker position as required. Assists in new accounts area when necessary;
- Handles adjustments to accounts and certificates. Processes business account transactions and night drops when applicable;
- Performs other job related duties as assigned.
- 2-4 years of teller, platform and supervisory experience;
- High school diploma, general education degree (GED) or higher;
- Strong knowledge of banking products;
- Sound judgment in decision making and problem solving;
- Precise figure aptitude and strong attention to detail;
- Strong interpersonal, time management and organizational skills;
- Excellent verbal and written communication skills required;
- Strong PC skills and demonstrated knowledge of MS Office (Outlook, Word, Excel);
- Ability to ask questions to learn about customer’s financial needs and, when the customer sees the value, introducing them to other bank team members;
- Ability to work with manager to increase customer advocacy effectiveness through feedback and coaching;
- Ability to supervise/ lead Teller line and coach and mentor as needed;
- Ability to stand for extended periods of time;
- Ability to work weekends as needed or scheduled;
- Ability to lift up to 20 lbs.
- Independent and highly motivated self-starter;
- Results oriented with proven track record to motivate self and others to accomplish objectives;
- Dedicated, enthusiastic, and driven; possesses a strong work ethic;
- A collaborator and team player, translating knowledge and experience into strong and productive relationships;
- Ability to deliver a seamless experience to the customer.
Columbia Bank offers the following benefits:
- Medical, Dental, Vision and Rx which are contributory.
- Bonus programs.
- Employee Stock Option Program (ESOP).
- Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
- Paid Time Off (PTO) which includes Personal and Vacation Time.
- Paid Sick Time.
- Bank Holidays.
- Employees may participate in the 401k program.
Schedule:
Monday to Friday: 8:30am until closing, working 40 hours, must be able to work alternating Saturdays: 8:30am until closing based on business needs.
Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.
Skills Required
- 2-4 years of teller, platform and supervisory experience
- High school diploma, GED or higher
- Strong knowledge of banking products
- Sound judgment in decision making and problem solving
- Precise figure aptitude and strong attention to detail
- Strong interpersonal, time management and organizational skills
- Excellent verbal and written communication skills
- Strong PC skills and demonstrated knowledge of MS Office (Outlook, Word, Excel)
- Ability to ask questions to learn about customer's financial needs and introduce them to other bank team members
- Ability to work with manager to increase customer advocacy through feedback and coaching
- Ability to supervise/lead teller line and coach and mentor as needed
- Ability to stand for extended periods of time
- Ability to work weekends as needed or scheduled (alternating Saturdays)
- Ability to lift up to 20 lbs.
- Independent and highly motivated self-starter
- Results oriented with proven track record to motivate self and others
- Dedicated, enthusiastic, and driven; strong work ethic
- Collaborator and team player, translates knowledge into productive relationships
- Ability to deliver a seamless experience to the customer
What We Do
You can Count on Columbia for all your personal banking needs in New Jersey. We’re more than just a bank – we’re your personal banker for life. As the largest independent bank in New Jersey, Columbia Bank is motivated by forming long-term relationships with our customers. Our team of experienced banking professionals provides our customers and the communities of New Jersey with unprecedented service and financial security. With conveniently located full-service branches in New Jersey, we believe that’s why individuals and families across New Jersey Count on Columbia to manage their personal bank accounts. Already have a personal bank account with us? We also offer business banking services, with the same service standard and financial stability that guide our personal bank account management. Whether we are helping you achieve your financial goals or helping the communities we serve through volunteering or our Columbia Bank Foundation, we strive to make Columbia Bank a place you can count on. Better Community Banking Starts Here.
