Employment Type: Full-time
Location: Remote
About UniUni
At UniUni, we’re redefining last-mile delivery for the eCommerce era. By combining cutting-edge technology with a consumer-first model, we offer scalable, transparent, and ultra-reliable delivery solutions across N. America. We’re growing rapidly—and we’re looking for passionate, data-driven people to help shape the future of logistics.
The Role
We’re seeking a highly motivated Sales Operations Specialist to optimize our sales processes, enhance pipeline visibility, and enable smarter decision-making across our commercial team. This role is critical in ensuring our sales engine runs efficiently, accurately, and with strategic clarity. As a Sales Operations Specialist, you’ll partner closely with Sales, Operations, Marketing, Finance, and Product to support revenue growth and planning through data, process, and tool optimization.
Key Responsibilities
- CRM Management: Maintain and optimize our CRM (e.g., HubSpot or Salesforce), ensuring data accuracy, user adoption, and reporting reliability.
- Sales Analytics: Track key performance metrics (pipeline velocity, conversion rates, forecast accuracy), and produce dashboards and reports for sales leadership.
- Process Optimization: Identify inefficiencies in lead routing, pipeline management, and quoting, and drive improvements through automation and best practices.
- Sales Enablement Support: Collaborate with marketing and product to equip the sales team with updated playbooks, collateral, and training resources.
- Forecasting & Planning: Assist in quarterly sales planning, operations planning, and goal setting based on historical trends and business priorities.
- Cross-Functional Collaboration: Act as the bridge between Sales, Finance, Marketing, and Operations to align processes and ensure smooth execution.
Requirements
Required Experience
- 3–5 years in Sales Operations, Revenue Operations, or Sales Support roles
- Proficiency with CRM tools (e.g., HubSpot, Salesforce) and sales automation platforms
- Strong analytical skills; comfortable working with Excel/Google Sheets, dashboards, and basic data manipulation
- 3-5 years’ experience with B2B sales cycles, preferably in logistics, supply chain, or eCommerce industries
- Experience in a fast-paced startup or high-growth environment
Bonus Points
- Logistics or last-mile delivery industry experience
- Salesforce Admin or similar CRM certifications
- BI tools experience (e.g., Tableau, Power BI)
Who You Are
- Detail-oriented, organized, and obsessed with data integrity
- A proactive problem-solver who thrives in ambiguity
- Tech-savvy and quick to learn new tools and platforms
- Collaborative and communicative, especially with cross-functional teams
- Passionate about operational excellence and continuous improvement
Why UniUni
- Be part of transforming the future of eCommerce delivery
- Work with a tech-forward, mission-driven team across North America
- High-impact role in a fast-growing startup
- Learning culture with room to grow and innovate
- Flexible work environment and modern toolset
- Apply Now If you’re ready to help shape the systems that drive UniUni’s growth, we want to hear from you. Let’s build the future of logistics—together.
Benefits
Benefits
- 401(k)
- Dental, Vision, Medical insurance
- Paid Time Off
- H1B Sponsorship
Top Skills
What We Do
Founded in 2019, UniUni has been partnering with some of the strongest international logistics companies in the world to revolutionize the delivery landscape in North America. Every day, UniUni is moving tens of thousands of parcels safely from businesses direct to peoples' doors. UniUni helps eCommerce companies thrive with an innovative delivery model and cutting-edge technology ─ as the most reliable, affordable, and flexible last-mile service in North America
