Tellworks Logistics is a rapidly growing logistics company known for its entrepreneurial spirit and agility. We are seeking a seasoned warehouse and operations leader, ready to hit the ground running. This role provides a unique opportunity for the right candidate to wield substantial influence in the success and growth of our organization
Job Description
- This position is responsible for the overall day-to-day management and oversight of the facility
- Participate in weekly meetings with the Regional Operations manager, focusing on performance and execution.
- Troubleshoot problems including customer, system, or operational, and provide corrective action in order to resolve them.
- Record and monitor KPIs (SLA’s) per contract; working with the Operations Manager as needed to rectify and resolve issues that have contributed to underperformance.
- Ensure that all processes related to receiving, product put-away, picking, and shipping are followed and take corrective action when not followed.
- Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
- Work directly with internal and external management to improve customer relationships
- Perform weekly/Monthly cycle count and consolidations ensuring that SLA’s are met
- Ensure that all asset tag products are properly processed and that all tagged assets are captured during the receiving and shipping process in order to mitigate at-risk liabilities.
- Drive process improvement and warehouse process standardization; ensuring that training is completed as needed
- Drive Safety Initiative; ensuring that the facility is maintained in a safe, clean, and orderly condition.
- Provide leadership and coaching to site-based team; through active recruiting, training, and evaluating employees
- Review and approve all overtime and purchases with the Operations Manager
- Oversee warehouse operational requirements by scheduling and assigning employees and following up on work results.
- Monitor the RMA order process, ensuring that SLAs are met
- Monitor site capacity, working with Operations Manager and customer to regulate material flow, making recommendations to management on overflow space as needed
- Participate in and facilitate regional customer meeting
- Work with management to ensure that all OOS activities are tracked, logged, and quoted for customer approval
- Must have the ability to mine and analyze data in order to generate reports
- Provide work direction and coordinate the schedules and activities on a daily basis.
- Perform all other duties as required by Management
Qualifications and Skills
- Assertive, energetic, and tireless entrepreneurial spirit
- Strong focus on customer relationship building
- Knowledge of warehousing operations +5 years of experience.
- Ability to coordinate intra-departmental functions, synthesize and meet common objectives
- Leadership experience and capability within project execution and service delivery
- Strong analytical skills,
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision & Dental insurance
Schedule:
- Monday to Friday
Work Location: In person
Skills Required
- At least 5 years of warehouse operations experience
- Leadership experience and capability in project execution and service delivery
- Strong analytical skills
- Ability to coordinate intra-departmental functions and meet common objectives
- Strong customer relationship-building skills
- Assertive, energetic, and entrepreneurial mindset
What We Do
Headquartered in Atlanta, Georgia, Tellworks Logistics is a trusted provider of end-to-end supply chain solutions. With over 20 years of experience, we help mid-sized to Fortune 100 companies streamline operations, improve visibility, and drive efficiency across their logistics networks. Through our integrated ecosystem—including sister companies Makt-Trans and AIMSPlus—we deliver a seamless combination of transportation, warehousing, and technology solutions. This unified approach enables our clients to increase accuracy, enhance operational performance, and ensure on-time delivery at every stage of the supply chain. At Tellworks, we don’t just move products—we optimize the entire supply chain. Our team partners closely with clients to design scalable, flexible solutions tailored to their unique business needs.
