Unit Manager, Station Training

Posted 9 Days Ago
Be an Early Applicant
Washington, DC, USA
In-Office
55K-55K Annually
Junior
Aerospace • Transportation • Travel
The Role
Leads station training for new and current airline employees, including on-the-job instruction, airport familiarization, equipment and vehicle demonstrations, de-icing compliance follow-up, and continuous learning. Supports supply delivery, special events, and passenger assistance while working across office and airport ramp environments. Requires shift flexibility, physical activity, and coordination with management and support staff.
Summary Generated by Built In

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a Unit Manager, Station Training in our Ground Handling Department. The Unit Manager, Station Training will utilize their two years or more of airline supervisory experience and outstanding organizational skills to provide quality, on-the-job training to both new and current station team members. Additionally, this position will provide airport familiarization and demonstrations of proper use for all equipment and vehicles to new hire team members. The successful candidate will feel confident working across all levels of management. This position reports to the Department Manager, Team Member Services.

Essential Duties:

  • Provide quality on-the-job training for our new employees and continuous learning for our employees in the station

  • Conduct airport familiarization for new hire employees

  • Demonstrate proper use of all equipment and vehicles

  • Provide hands-on training for de-icing follow-up after all training events to ensure compliance

  • Assist with delivery and storage of station supplies

  • Provide support when special events are scheduled

Job Qualifications and Competencies:

  • Two (2) years of airline supervisory experience, preferably all functions (ticketing, gate, ramp)

  • Outstanding organizational skills and ability to multi-task

  • Ability to work independently, set and meet individual deadlines

  • Ability to work well with all levels of management and support staff

  • Familiarity with Microsoft Office Suite

Preferred Qualifications:

  • Experienced instructor or public speaker

  • Extensive knowledge of QIK, Sabre software

  • Bachelor’s degree in Aviation, Education, or related field

Work Environment:

  • Standard office environment, use of telephones, computers, and other office equipment

  • Airport ramp environment, subject to varied weather conditions and elevated noise levels

  • Available to work all shifts including nights, weekends, and holidays

Physical Requirements:

  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

  • Handle objects up to 70 pounds

  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.  Medical and dental available.

Starting Rate:

$55,000.00/Annual Salary

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

September 8, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

Skills Required

  • Two years or more of airline supervisory experience, preferably across ticketing, gate, and ramp functions
  • Outstanding organizational skills and ability to multitask
  • Ability to work independently and meet individual deadlines
  • Ability to work well with all levels of management and support staff
  • Familiarity with Microsoft Office Suite
  • Valid driver's license and clear driving record
  • Successful 10-year Criminal History Records Check
  • Successful drug screen as required
  • High school diploma or GED completion
  • At least 18 years of age
  • Experienced instructor or public speaker
  • Extensive knowledge of QIK and Sabre software
  • Bachelor's degree in Aviation, Education, or a related field
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The Company
HQ: Salisbury, MD

What We Do

Piedmont Airlines is an airline subsidiary that provides ground handling services, including ramp and gate operations, for the American Airlines network.

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