Unit Manager, Quality

Posted 4 Days Ago
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Peterborough, NH, USA
In-Office
Senior level
Food • Retail
The Role
Lead all QA/QC activities for a manufacturing unit ensuring compliance with aerospace standards (AS9100, NADCAP, FAA/EASA). Manage audits, nonconformance/MRB, inspections, supplier quality, and continuous improvement using Lean, Six Sigma, APQP, FMEA, and SPC. Supervise quality technicians, maintain QMS/traceability, and report KPIs to senior management.
Summary Generated by Built In
Job Summary & Responsibilities

Responsible for leading all quality assurance and control activities within a designated manufacturing unit. This role ensures strict compliance with aerospace industry regulations (e.g., AS9100, NADCAP, FAA) and customer-specific requirements, while collaborating with cross-functional teams to drive continuous improvement and a zero-defect culture. 


Responsibilities:

  • Quality Management System (QMS) Maintenance: Implement and maintain the unit's QMS in alignment with standards such as ISO 9001, AS9100, and NADCAP.
  • Compliance and Auditing: Lead and coordinate internal, customer, and regulatory audits (e.g., FAA, EASA) and ensure the timely closure of corrective actions.
  • Nonconformance Management: Oversee nonconformance investigations, Material Review Board (MRB) activities, and the implementation of robust Root Cause Corrective Actions (RCCA).
  • Inspection and Testing: Manage and provide technical guidance to quality technicians and inspectors, overseeing the inspection of incoming materials, in-process production, and final products to ensure conformance to drawings and specifications.
  • Continuous Improvement: Promote and lead continuous improvement initiatives using quality methodologies such as Lean, Six Sigma, APQP, FMEA, and SPC to reduce defects, scrap, and rework.
  • Documentation and Traceability: Maintain meticulous quality documentation, inspection records, and ensure full product traceability for all manufacturing processes.
  • Collaboration and Leadership: Collaborate effectively with engineering, production, and supply chain teams to integrate quality requirements, resolve issues, and ensure quality compliance across departments.
  • Supplier Quality: Support supplier quality management activities, including supplier assessments and corrective actions for non-conforming materials.
  • Reporting: Monitor, analyze, and report on key quality performance indicators (KPIs) to unit and senior management, using data-driven problem-solving to improve performance. 

 Job Skills & Abilities:

  • Thorough working knowledge of AS9100, ISO 9001, AS9102 (FAI), and NADCAP
  • Familiarity with regulatory requirements (e.g., FAA, EASA).
  • Expertise in GD&T(Geometric Dimensioning and Tolerancing).
  • Proficiency with quality tools and methodologies (Root Cause Analysis, FMEA, SPC, APQP) and experience with ERP/QMS software systems.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent problem-solving and analytical abilities with attention to detail.
  • A commitment to fostering a culture of quality and continuous improvement.

Education and Experience:

  • Bachelor's degree in Engineering, Quality Management, or a related technical field is typically required.
  • ASQ certifications (CQE, CQA) or Six Sigma Green/Black Belt certification. 
  • Relevant experience in quality management within an aerospace or defense manufacturing environment, including supervisory experience.

 Physical Requirements:

  • Must be able to access all production and office areas of NHBB facilities.
  • Must be able to travel occasionally, as required (<5%)

If you are ready to take your engineering career to new heights while working in a supportive environment that values innovation and teamwork, we invite you to apply today at NH Ball Bearings!

WORK AUTHORIZATION: Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S. This is not a position for which sponsorship will be provided.


Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

 

#NHB123

Preferred Qualifications
New Hampshire Ball Bearings, Inc. (NHBB) is a leading manufacturer of precision bearings and complex bearing assemblies for the aerospace, defense, medical, dental, and high technology markets. Founded in Peterborough, NH in 1946, our almost 8 decades of success are rooted in our commitment to the safety, health and wellness of our employees, and partnerships with our customers, suppliers and the communities that surround us.

Skills Required

  • Thorough working knowledge of AS9100, ISO 9001, AS9102, and NADCAP
  • Familiarity with FAA and EASA regulatory requirements
  • Expertise in GD&T (Geometric Dimensioning and Tolerancing)
  • Proficiency in Root Cause Analysis, FMEA, SPC, and APQP methodologies
  • Experience with ERP and QMS software systems
  • Bachelor's degree in Engineering, Quality Management, or related technical field
  • Relevant quality management experience in aerospace or defense manufacturing with supervisory experience
  • Experience leading internal, customer, and regulatory audits and closing corrective actions
  • Ability to manage nonconformance investigations, MRB activities, and implement RCCA
  • Ability to access all production and office areas of NHBB facilities
  • U.S. work authorization (U.S. citizen, U.S. permanent resident, or asylum/refugee); no sponsorship provided
  • ASQ certifications (CQE, CQA) or Six Sigma Green/Black Belt
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The Company
1,500 Employees
Year Founded: 1957

What We Do

The Honey Baked Ham Company is a specialty food retailer known for its signature smoked, spiral-sliced, glazed bone-in ham. It also offers turkey breasts, side dishes, desserts, sandwiches, salads, catering, gift cards, and online ordering through retail locations and its e-commerce channel. The company focuses on making meals memorable, serving holiday and everyday gatherings, supporting communities, and maintaining responsible food and animal-welfare practices.

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