POSITION SUMMARY:
Boston Medical Center is seeking a Unit Coordinator for its 82-bed behavioral health hospital located in Brockton, MA. BMC Brockton operates as a behavioral health accountable care organization providing cutting edge inpatient treatment and stabilization for individuals experiencing complex mental health and substance use needs.
The Unit Coordinator is responsible for providing quality care services to patients by supporting the daily operations of the inpatient psychiatric unit. The Unit coordinator will perform administrative and clerical tasks as needed, including answering phones, assisting with patient registration, assisting with intake requests and communicating with patients, staff and guests.
Position: Unit Coordinator
Department: Med Surg Unit 9 - 2A
Schedule: Part Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
- Patient Registration
- Coordinate and prioritize tasks, maintaining daily flow of the unit in a complex, rapidly changing environment
- Communicate with staff, families, and other departments utilizing effective communication skills
- Effectively coordinate communications involving incoming calls and e-fax
- Gather intake information and patient records
- Review referrals and verify all information
- Assist with data collection and reporting that complies with local, State and Federal guidelines
- Maintain confidentiality of all patient care information to assure rights are protected
- Maintain a good working rapport with interdepartmental personnel, as well as other external referring agencies
- Other duties as requested by supervisor
JOB RQUIREMENTS
Education:
- HS Diploma or GED (required), Associates or Bachelor’s degree (preferred)
Experience:
- One (1) year experience in a medical environment (preferred)
- Effectively manage various administrative tasks
- Excellent organizational and time management skills
- Ability to work both independently and within a team
- Ability to handle multiple assignments simultaneously
- Excellent interpersonal skills
Compensation Range:
$17.50- $26.00This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
Skills Required
- High school diploma or GED
- Associate's or Bachelor's degree
- One (1) year experience in a medical environment
- Ability to manage various administrative tasks
- Excellent organizational and time management skills
- Ability to work independently and within a team
- Ability to handle multiple assignments simultaneously
- Excellent interpersonal skills
- Maintain confidentiality of patient care information
Boston Medical Center (BMC) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boston Medical Center (BMC) and has not been reviewed or approved by Boston Medical Center (BMC).
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Pay Growth & Progression — Recent union agreements delivered significant raises for nurses and many non‑RN groups, lifting pay levels in those cohorts. Feedback suggests these structured increases improved satisfaction for roles covered by the contracts.
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Affordable Benefits — An option for a no‑premium medical plan, strong pharmacy discounts, and low‑cost same‑day care position healthcare as cost‑effective. Additional programs like diabetes support and coaching further reduce out‑of‑pocket burden.
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Leave & Time Off Breadth — Full‑time staff receive a large PTO bank that grows over time and extended parental leave for birth or adoption. Colleagues also have access to emergency child and elder care supports and childcare discounts.
Boston Medical Center (BMC) Insights
What We Do
Boston Medical Center, located in Boston’s historic South End, is a private, not-for-profit, 567-bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine. Recognized for its high-quality, nationally ranked and comprehensive medical care for the entire family, patients have access to the most current treatment and advancements at BMC. BMC physicians lead the way in pioneering new therapies that impact the care of patients locally and worldwide. In 2013, BMC made the decision to invest in a four-year campus redesign that includes additions to buildings, upgrades to existing structures, and an expansion of the Emergency Department. Once completed, the redesign will provide clinical workspaces with state-of-the-art facilities and equipment to solve BMC's most pressing care delivery needs. Already complete, the hospital’s Shapiro Center is Boston’s newest outpatient care facility and features a quarter-million square feet of clinic space, key support services, one of the region’s most technologically advanced pharmacies, and a bright, spacious café. Housed in a facility that provides world-class, patient-centered care at every visit, BMC doctors are among the best in their field. Many are recognized annually as “Top Doctors” in their medical and surgical specialties by publications such as U.S. News & World Report and Boston magazine. Boston Medical Center is also the largest safety net hospital in New England and extends into the community as a founding partner of Boston HealthNet, a network of 15 community health centers throughout Boston serving more than a quarter million people annually. No matter whom you meet at BMC, all are committed to providing every patient and family member with the highest quality of care, respect, warmth and compassion.
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