Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
Salary range (but not limited to):
80,700 - 98,700About the role
Nous cherchons un(e) Directeur(trice) d'unité soutien, Indemnisation - Équipe 24/7, pour notre équipe grandissante !
Un poste à combler sur des horaires de soir et de fin de semaine de jour.
Horaires en semaine : entre 11 h et 22 h ; la fin de semaine : entre 8 h et 17 h (rotation 1 sur 4).
Mandat temporaire.
Ce que vous accomplirez chez nous :
Assurer le leadership et gérer votre équipe pour atteindre les principaux objectifs.
Coordonner le flux de travail de l'unité, participer aux opérations quotidiennes et faire le rapport des activités.
Planifier les activités de l'unité pour assurer un niveau de service optimal.
Maintenir des canaux de communication efficaces avec les autres départements.
Assurer la liaison avec d'autres experts en sinistres ou avec la direction pour les questions techniques et administratives.
S'assurer que les politiques, normes et procédures de l'entreprise sont respectées.
Faciliter l'apprentissage et le développement continu.
Mener des audits mensuels permanents de productivité et de qualité et fournir un retour d'information dans le cadre de sessions de formation.
Identifier et recommander des changements aux politiques et aux processus afin d'améliorer les résultats commerciaux et de maintenir la compétitivité.
Participer à la gestion des dépenses ainsi qu'au recrutement.
Ce que vous mettrez à profit :
Diplôme universitaire ou collégial de préférence ou expérience commerciale équivalente
Au moins 5 ans d'expérience dans le secteur de l'assurance
Un minimum de 2 ans d'expérience en gestion ou une expérience de travail équivalente
Solides compétences techniques en matière de sinistres
Compétences en leadership, y compris la capacité de motiver et d'encadrer les employés pour obtenir des résultats
Bilingue (français et anglais) Nécessité d’interagir sur une base régulière avec des collègues partout au pays
Ce rôle est admissible à une prime de recommandation. #mesRéférences1000
#LI-Hybrid
Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
Skills Required
- University or college degree or equivalent business experience
- At least 5 years of experience in the insurance industry
- Minimum 2 years of management experience or equivalent
- Strong technical claims knowledge
- Leadership skills with ability to motivate and coach employees
- Bilingual in French and English
- Eligible to work in Canada (employer does not provide visa sponsorship)
- Willingness to work evening and rotating weekend shifts
Intact (intactfc.com) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intact (intactfc.com) and has not been reviewed or approved by Intact (intactfc.com).
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Fair & Transparent Compensation — Pay is often framed as competitive for core roles like tech, underwriting, and claims, with base pay and total compensation commonly positioned above typical sector benchmarks. Salary ranges and bonus targets are frequently presented as explicit components of the package, which supports clarity on what compensation is intended to include.
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Retirement Support — Retirement offerings stand out through RRSP matching and pension options that emphasize long-term security. A defined benefit pension option is also described, which is often treated as a differentiator versus many large employers.
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Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, and prescriptions, with additional support such as EAP services and access to virtual care. Wellness accounts and reimbursements are also included, adding breadth beyond core insurance coverage.
Intact (intactfc.com) Insights
What We Do
We are here to help people, businesses and society prosper in good times and be resilient in bad times. This is our purpose and the foundation of our company – it drives everything we do and gives meaning to our work. - Nous sommes là pour aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. C'est notre raison d'être et l'essence même de notre entreprise
