As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Title: Managed Services Implementation Consultant
Locations: Fort Worth, TX | Hybrid
Get To Know The Team:
SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.
Managed Services is responsible for back-office operations and support of its clients and is looking for someone to handle all tasks relating to the onboarding and stabilization of new clients, and the smooth handoff of those clients to the Managed Services Teams.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
- Your Future: 401k Matching Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
- Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
- Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
- Training: Hands-On, Team-Customized, including SS&C University
- Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
The Managed Services Implementation Manager will execute on the day-to-day project responsibilities that include the following:
- Participate in new Managed Services client assessment interviews, solution scoping, and documentation, representing Managed Services.
- Comply with established project plans and track project tasks for new Managed Services client onboarding.
- Participate in regular project calls with clients to report on status of the Managed Services pieces of the project.
- Execute on day-to day Managed Services onboarding tasks including system configuration, problem resolution, solution research, business analysis, client training, and workflow development.
- Participate in system conversion data mapping with the client and lead data analyst when Managed Services input is required.
- Track SDLC projects that may impact Managed Services workflow, processes or training needs.
- Track project plan for Managed Services tasks, system and team readiness.
- Coordinate or facilitate Managed Services UAT of SDLC project enhancements.
- Participate in system training and lead Managed Services sections.
- Facilitate dress rehearsal with clients prior to live date.
- Facilitate client sessions to document operational procedures with client.
- Work with Managed Services leadership to ensure staff is trained on client, is informed of any unique processes, and is ready to take ownership of daily responsibilities.
- Follow procedures for SOC compliance.
- Provide onsite support to the client at conversion and as required for seamless handoff to the Managed Services team.
What You Will Bring:
- Self-starter with excellent organizational skills and attention to detail.
- Possess the ability to analyze and understand complex business processes.
- Experience with project management and senior-level project reporting for large-scale multi-month projects.
- Proficient in MS Project, Office 365 products, SQL.
- Experience in the trust accounting, wealth management, employee benefit, and/or financial software industries.
- Multi-tasking skills and the ability to thrive in a dynamic, fast-paced environment.
- Must be able to take initiative to learn the proprietary products as a subject matter expert.
- Strong oral and written communication skills.
- Strong training delivery and documentation skills.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers.
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
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What We Do
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 22,000+ employees in over 150 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
