Unified Customer Experience - Senior Software Engineer

Posted Yesterday
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Toronto, ON, CAN
In-Office
100K-144K Annually
Senior level
Fintech • Insurance • Real Estate • Financial Services
The Role
Leads the technical design, development, and operation of complex front-end, back-end, or full-stack software features. Responsibilities include architecture, scalability, code quality, testing, security, observability, incident response, mentoring, cross-functional collaboration, technical hiring, and AI tool adoption. The role requires expertise in JavaScript/TypeScript with React or Node.js, cloud-native development, APIs, distributed systems, and production software operations.
Summary Generated by Built In

Questrade Financial Group (QFG), through its companies - Questrade,  Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure.

At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work.

Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG.



What’s in it for you as an employee of QFG?

  • Health & wellbeing resources and programs 

  • Paid vacation, personal, and sick days for work-life balance

  • Competitive compensation and benefits packages

  • Work-life balance in a hybrid environment with at least 3 days in office

  • Career growth and development opportunities

  • Opportunities to contribute to community causes

  • Work with diverse team members in an inclusive and collaborative environment

 

This job posting is for an existing vacancy and the location can be Toronto, ON (5700 Yonge St) OR Calgary, AB (Our Brand-New Office)

 

We’re looking for our next Senior Software Engineer. Could It Be You?

The Senior Software Engineer leads the technical design and delivery of complex, high-performance features across Questrade's products, spanning front-end applications (React Native, ReactJS) and back-end services (NodeJS, APIs, distributed systems). This role is intentionally platform-flexible: candidates may lean toward front-end, back-end, or full-stack work, with the specific focus determined collaboratively during the interview process based on the candidate's strongest expertise and the team's current needs. The Senior Software Engineer sets engineering standards, mentors developers, partners cross-functionally to ensure scalable and resilient architectures, and owns service or application health for key domain components.


Need more details? Keep reading…

 

In this role, responsibilities include but are not limited to: 

  • Lead technical design and delivery of complex features and services — front-end, back-end, or both — documenting architectural trade-offs.

  • Break down large, ambiguous problems into deliverable increments and sequence them with product partners.

  • Set and enforce engineering standards for code quality, testing, security, observability, and operational readiness across the stack.

  • Own performance and scalability across your area — profiling, identifying bottlenecks, and optimizing under production load (for example, high-frequency, real-time data streaming in trading features).

  • Mentor and coach intermediate and junior developers, delivering constructive code reviews and guiding technical growth regardless of specialization.

  • Partner with Product, UX, Enterprise Architecture, and Security to ensure scalable, resilient, and compliant designs across platforms.

  • Lead incident response for significant outages in your area of ownership, driving blameless post-incident reviews to closure with structural fixes.

  • Own health for key domain components — performance, reliability, and technical debt — on the front end, back end, or both.

  • Champion the exploration and adoption of AI tools to improve developer productivity and platform features.

  • Contribute to technical hiring by conducting technical assessments and candidate interviews, including helping calibrate a candidate's front-end/back-end fit.


So are YOU our next Senior Software Engineer ? You are if you…

  • Bachelor's degree in Computer Science, Software Engineering, or related technical field, or equivalent practical experience.

  • 6+ years of experience building, shipping, and operating production software at scale.

  • Deep, hands-on expertise in at least one of the following tracks, with working familiarity across the stack:

  • Front-end track: Expert-level JavaScript/TypeScript with React Native (mobile) and/or ReactJS (web); strong grasp of state management, component architecture, and cross-platform performance (memory profiling, bundle size, render optimization).

  • Back-end track: Deep expertise in Node.js/TypeScript; proven experience designing distributed systems, APIs, and data models under production load.

  • Proven experience with RESTful APIs and service-oriented or microservices architectures, from either the consuming or the building side.

  • Strong cloud-native experience (GCP preferred), including CI/CD at scale; containerization/Kubernetes exposure is a plus.

  • Demonstrated experience leading technical initiatives across multiple developers without formal authority.

  • Excellent communication skills, with the ability to articulate technical trade-offs to both engineering and cross-functional audiences.

 

Preferred Qualifications

  • Experience with real-time data streaming technologies (WebSockets, Kafka, Pub/Sub) or low-latency, high-frequency financial/trading systems.

  • For back-end-leaning candidates: front-end or mobile framework exposure (ReactJS, React Native, iOS/Android) is a strong asset.

  • Angular experience is a nice-to-have.

  • Domain experience in financial services, brokerage, trading, or regulated environments.

  • SRE practices, capacity planning, or cloud cost optimization (FinOps).

  • Experience building AI/ML-enabled features or data-intensive platforms.

  • Active technical thought leadership (open-source contributions, technical publications, conference speaking).

 

Compensation Information:

  • Base salary range: $100,000- $144,000

  • The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.


At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us. 

 

Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review. 

 

Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.

 

Skills Required

  • Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience
  • 6+ years of experience building, shipping, and operating production software at scale
  • Expert-level JavaScript/TypeScript with React Native and/or ReactJS for front-end candidates
  • Deep expertise in Node.js/TypeScript and experience designing distributed systems, APIs, and data models for back-end candidates
  • Working familiarity across the software stack
  • Experience with RESTful APIs and service-oriented or microservices architectures
  • Strong cloud-native experience, preferably with GCP, including CI/CD at scale
  • Experience leading technical initiatives across multiple developers without formal authority
  • Excellent communication skills and ability to articulate technical trade-offs to technical and cross-functional audiences
  • Experience with real-time data streaming technologies such as WebSockets, Kafka, or Pub/Sub
  • Experience with low-latency, high-frequency financial or trading systems
  • Front-end or mobile framework exposure for back-end-leaning candidates
  • Angular experience
  • Domain experience in financial services, brokerage, trading, or regulated environments
  • Experience with SRE practices, capacity planning, or cloud cost optimization
  • Experience building AI/ML-enabled features or data-intensive platforms
  • Active technical thought leadership through open-source contributions, technical publications, or conference speaking
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The Company
1,832 Employees
Year Founded: 1999

What We Do

Questrade Financial Group (QFG) is a Canadian, founder-owned financial-services group serving Canadians through companies including Questrade, Questrade Wealth Management, Community Trust Company, Zolo and Flexiti. Its offerings span securities and foreign-currency investing, professionally managed portfolios, mortgages, insurance, real-estate services and other financial services. Founded as an investment brokerage, QFG says it is mission-driven and committed to helping Canadians become more financially successful and secure.

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