Unified Commerce Specialist

We are a stable, privately-owned company where people enjoy what they do — and who they do it with. Our team sticks around, with an average tenure just shy of 10 years. That kind of loyalty doesn’t happen by accident.

We are rooted in a strong culture and shared core values. We care about our team, our customers, and each other. If you’re someone who has a passion for advancing business and improving lives through technology, values trust, integrity, and a place where your contributions matter, you’ll feel right at home here.
We’re seeking a Unified Commerce Specialist to deliver integrated digital retail solutions that align Point of Sale (POS) systems and e-commerce platforms with client business needs. In this role, you’ll bridge retail operations and technology, working with systems like Teamwork Commerce, Retail Pro, Lightspeed, Shopify, and Big Commerce to optimize retail performance and customer experience.

Key Responsibilities:

• Advise clients on POS and e-commerce strategy, configuration, and deployment.

• Act as a subject matter expert on POS and digital commerce technologies.

• Conduct discovery sessions, analyze retail workflows, and document system requirements.

• Collaborate with internal and external teams to ensure seamless project execution.

• Provide training and support for retail tech solutions.

• Track billable hours, manage project scope, and contribute to client satisfaction.

Qualifications:

• 7+ years’ experience in retail tech or a relevant degree.

• Deep knowledge of retail operations and POS/e-commerce systems.

• Strong communication, analytical, and project management skills.

• Experience with retail-focused platforms like Shopify, Big Commerce, and leading POS tools like Teamwork Commerce, RetailPro and Lightspeed)

• Extensive experience analyzing retail business needs, recommending solutions, and optimizing operations with POS and digital commerce technologies.

• Bachelor's Degree in Retail Management, Business Administration, IT, Computer Science, or a related field, or 7+ years of equivalent experience in retail operations and technology.

• Certifications in POS systems or e-commerce platforms.

• Certifications in retail technology are a plus.

• Familiarity with retail system integrations (POS, ERP, Cloud , OMS).

Join us to help retail businesses thrive through smart, integrated commerce solutions.

Equal Opportunity Employer:

One Step is an Equal Opportunity Employer. The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, political affiliation, marital status, genetics, protected veteran status, sexual orientation, gender identity or other non-merit factor.