Unified Commerce Business Analyst

Reposted 15 Days Ago
Headquarters, AZ, USA
In-Office
Mid level
eCommerce • Retail • Sales
The Role
The Unified Commerce Business Analyst will analyze retail processes, translate business needs into requirements, collaborate with teams, and support testing and workshops to drive system readiness and integration assessments.
Summary Generated by Built In
Unified Commerce Business Analyst

What you’ll do: 

  • Analyse and map endtoend omni & retail processes, identifying gaps and dependencies 

  • Translate business needs into clear requirements, user stories, workflows, and documentation 

  • Partner with Product Owners across channels (POS, OMS, Webshop/App, CRM & Loyalty) as well as the business 

  • Collaborate with SAP and Integration teams to understand system behaviour, data flows, and impacts 

  • Support testing, validate solutions, and help drive release readiness 

  • Facilitate workshops, structure complex topics, and bring clarity to ambiguous problem spaces 

  • Support processes, including:  

  • Performing integration impact assessments as part of the business case  

  • Checking for duplication with existing applications or unused modules/features  

  • Ensuring operability and confirming ownership within Business Technology for missioncritical systems  

  • Coordinating required involvement from the Enterprise Architect at defined checkpoints  

  • Supporting Security (GISO) and Privacy requirements prior to contracting or onboarding decisions  

  • Ensuring platform compatibility and flagging exceptions for approval  

 

What you bring: 

  • Retail / omnichannel background with a strong understanding of store & digital workflows 

  • Selfdriven, independent working style; you learn fast, structure ambiguity, and move work forward 

  • Strong problemsolving skills and comfort with complex, interconnected systems 

  • Experience with commerce platforms and preferably SAP and integrations (APIs/middleware/event flows) 

  • Hands-on with JIRA, requirement refinement, and testing workflows 

  • Able to flex across channels as priorities shift 

We’re looking for a self‑starter with a proactive mindset who works independently and can steer Unified Commerce initiatives end‑to‑end - which is why experienced navigating complex landscapes is essential. You’re detail‑oriented and a strong problem solver, thriving in a fast‑paced retail technology environment. You feel confident working through complex processes and enjoy collaborating with multiple Product Owners and teams. You bring experience across retail and omnichannel flows, with preferable exposure to SAP and integrations. As our Unified Commerce landscape evolves, flexibility is key, your work will span multiple channels and domains as needed.

We’re looking for a self‑starter with a proactive mindset who works independently and can steer Unified Commerce initiatives end‑to‑end - which is why experienced navigating complex landscapes is essential. You’re detail‑oriented and a strong problem solver, thriving in a fast‑paced retail technology environment. You feel confident working through complex processes and enjoy collaborating with multiple Product Owners and teams. You bring experience across retail and omnichannel flows, with preferable exposure to SAP and integrations. As our Unified Commerce landscape evolves, flexibility is key, your work will span multiple channels and domains as needed. 

What you’ll do: 

  • Analyse and map endtoend omni & retail processes, identifying gaps and dependencies 

  • Translate business needs into clear requirements, user stories, workflows, and documentation 

  • Partner with Product Owners across channels (POS, OMS, Webshop/App, CRM & Loyalty) as well as the business 

  • Collaborate with SAP and Integration teams to understand system behaviour, data flows, and impacts 

  • Support testing, validate solutions, and help drive release readiness 

  • Facilitate workshops, structure complex topics, and bring clarity to ambiguous problem spaces 

  • Support processes, including:  

  • Performing integration impact assessments as part of the business case  

  • Checking for duplication with existing applications or unused modules/features  

  • Ensuring operability and confirming ownership within Business Technology for missioncritical systems  

  • Coordinating required involvement from the Enterprise Architect at defined checkpoints  

  • Supporting Security (GISO) and Privacy requirements prior to contracting or onboarding decisions  

  • Ensuring platform compatibility and flagging exceptions for approval  

 

What you bring: 

  • Retail / omnichannel background with a strong understanding of store & digital workflows 

  • Selfdriven, independent working style; you learn fast, structure ambiguity, and move work forward 

  • Strong problemsolving skills and comfort with complex, interconnected systems 

  • Experience with commerce platforms and preferably SAP and integrations (APIs/middleware/event flows) 

  • Hands-on with JIRA, requirement refinement, and testing workflows 

  • Able to flex across channels as priorities shift 

Skills Required

  • Retail / omnichannel background
  • Strong understanding of store & digital workflows
  • Experience with commerce platforms.
  • Experience with SAP and integrations (APIs/middleware/event flows)
  • Hands-on with JIRA
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The Company
HQ: Hilversum
2,151 Employees

What We Do

Hunkemöller is committed to being a much-loved, social, and inclusive brand. We take pride in creating an environment where people not only love to work but also become true brand ambassadors. Our purpose and values have undergone a transformation, our purpose is to inspire and empower women to be their most beautiful and authentic selves, together we lift each other up! Our values emphasize what we hold as fundamental to our brand identity: Empowering, Playful, In-touch, Inclusive, Inspiring, and Responsible. With these principles we are shaping our culture, steering our actions and aligning with our expanding dedication to setting industry benchmarks in inclusivity and responsibility through innovative and sustainable initiatives. With a robust presence spanning over 900 stores across 15 countries, we are on a trajectory of continuous growth. Our commitment to World-Class service is not just a promise but a reflection of our ethos, extending seamlessly across channels and locations, including our upcoming opening of our state-of-the-art Distribution Center in Almere, aimed at stream-lining productivity, and boosting efficiency for our customers. Hunkemöller proudly holds the prestigious title of TOP EMPLOYER in the Netherlands for 2024, marking seven consecutive years of winning, while Germany maintains a 5-year streak. In Denmark, we are back-to-back winners for the 2nd year, a testament to our unwavering commitment to our people and the utmost care we invest in our employees

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