Unemployment Insurance Investigator Specialist

Job Posting Title

Agency

Supervisory Organization

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Job Type

Compensation

Job Description

• Full-time

• Vacancies: Two

• Salary: Up to $49,405.63 annually (based on education and experience)

• Primary Working Hours: M-F; 8:00am - 5:00pm

• FLSA Status: Exempt

• Location: Oklahoma City, OK

• Supervisory: Not Applicable

• The State of Oklahoma offers a comprehensive Benefits Packet, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

• Processes and completes assigned crossmatch cases within established timeframes to ensure timely and accurate investigation outcomes.

• Reviews and analyzes documentation to identify and calculate overpayments in accordance with applicable laws and agency guidelines.

• Interviews claimants and employers to obtain necessary information and documentation related to overpayments, fraud investigations, and adjudication processes.

• Responds to messages and inquiries from claimants and employers in a timely, respectful, and professional manner, maintaining the integrity of the agency’s customer service standards.

• Evaluates evidence and issues determinations regarding whether a claimant willfully and intentionally committed fraud in obtaining unemployment benefits, in compliance with agency policy and procedures.

• Records all actions, findings, communications, and determinations in the appropriate case management systems to ensure clear audit trails and compliance with documentation standards.

• Maintains confidentiality of claimant and employer information in accordance with data protection policies and applicable regulations.

• Compiles and organizes relevant documentation and case notes in preparation for appeals, providing clear and comprehensive summaries for hearing officers or supervisors.

• On-site attendance is an essential function of the position, as the role requires direct interaction with staff, clients, and on-site office resources.

These job functions, responsibilities and activities may change at any time with or without notice.

• Knowledge, Skills and Abilities required at this level include knowledge of state and federal regulations governing applicable programs; of accounting principles and theories; of financial statements and reports; of accounting ledgers and journals; of organizational theories and functions; of computer technology relating to accounting systems; and of the preparation of cases for legal proceedings. Ability is required to prepare basic reports; to review and analyze financial information; to establish and maintain effective working relationships with others; to analyze and resolve complex situations; to conduct several projects simultaneously; to express ideas clearly and concisely, both orally and in writing; to serve as an expert witness in administrative hearings and district or federal court; to perform highly independent work; to make independent decisions; and to analyze and resolve highly detailed and complex accounting and financial problems.

• Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms.  This position requires regular periods of sitting or standing and daily use of computer and phone.  It also requires the occasional use of the office machinery in accordance with safety and security protocols.

• Level II: Education and Experience requirements at this level consist of a bachelor’s degree in accounting, business or public administration plus one year of experience in professional level auditing; or an equivalent combination of education and experience, substituting professional level public administration, auditing or accounting experience for each year of the required bachelor’s degree.

• Level III: Education and Experience requirements at this level consist of a bachelor’s degree in accounting, business or public administration plus four years of experience in professional level auditing; or an equivalent combination of education and experience, substituting professional level public administration, auditing or accounting experience for each year of the required bachelor’s degree.

• Computer Skills – Employee must be capable of proficiently using the OESC’s standard software (Microsoft Office - Word, Outlook, Excel, Access, and Teams), and the Internet, as well as proficiency to learn other software as needed.

• Employee must be capable of lifting, carrying, and moving objects of up to 25 pounds.

• OESC is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:

Agency Contact