Responsible for providing technical support to Underwriters, Agents, and other internal and external customers.
RESPONSIBILITIES:
- Rate and issue new business policies
- Process renewals
- Process policy changes from Agents, Insureds and Underwriters
- Provide general processing support to Underwriters and Agents
- Organize and maintain paperless files
- Provide superior customer service to internal and external customers via phone and e-mail
- Meet or exceed service standards
- Maintain positive relationships with associates and agents
QUALIFICATIONS
ESSENTIAL:
- High school diploma or GED.
- Excellent organization and prioritization skills.
- Great PC/keyboard skills.
- Willingness to adapt to change.
- A positive attitude and the ability to excel in a team environment.
- Good problem-solving, decision-making skills and attention to detail.
PREFERRED:
- 1 to 3 years of Commercial, Specialty and/or Farm/Ag rating experience.
- Introductory insurance coursework and/or designations.
- Knowledge of, or experience in, Farm/Agribusiness/Commercial/Specialty insurance products.
ADDITIONAL INFORMATION:
- Core office hours 8:00-4:30. Possible late shifts required to cover AZ time zone
- Training to occur in the office
- Flexible work from home opportunities may be possible once fully trained and in good standing
At SECURA, we are transforming the insurance experience by putting authenticity at the forefront of everything we do. Our mission is clear: we’re making insurance genuine. We recognize that our associates are our greatest assets, and we invest in their well-being and professional growth. We offer opportunities for continuous learning and career advancement, competitive benefits, and a culture that champions work-life balance. Joining SECURA means becoming part of a dynamic team that values each individual’s contribution and fosters a collaborative atmosphere. Here, you’ll not only find a fulfilling career but also a place where you can make a positive impact every day.
SECURA Insurance strives to provide equal opportunity for all employees and is committed to fostering an inclusive work environment. We welcome applicants from all backgrounds and walks of life.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Top Skills
What We Do
SECURA Insurance Companies is based in Neenah, Wis., and operates in 13 states, including: Arizona, Colorado, Illinois, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, North Dakota, Pennsylvania, and Wisconsin. Since 1900, we've been known for our genuine people and exceptional service by agents and policyholders. As a property-casualty insurance company, we provide flexible, customized options for your business, farm, agribusiness, special event, and nonprofit. Our purpose is simple and one that we encourage our associates to live out every day through each interaction they have. We're making insurance genuine. From the protection we provide to the relationships we build, it's our mission to provide quality coverage and unmatched service to empower our independent agents and protect our customers.







