The Role
Leads underwriting innovation by identifying opportunities for AI, automation, and emerging technologies to improve workflows, decisions, and user experiences. Partners with underwriting, product, and technology teams to translate business challenges into concepts, evaluate solutions and feasibility, and support implementation. Requires underwriting expertise, analytical and communication skills, stakeholder alignment, and experience applying technology to workflow or process improvements. The role is remote within the U.S. with up to 10% travel.
Summary Generated by Built In
Requisition Number: 2381759
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
Role Profile
We are seeking an innovative and business-minded professional with underwriting expertise and a passion for solving complex problems through technology. In this role, you will help shape the future of underwriting by identifying opportunities to leverage AI, automation, and emerging technologies to improve workflows, decision-making, and user experiences.
Working across underwriting, product, and technology teams, you will translate business challenges into actionable concepts, evaluate solution options, assess feasibility, and support the development and implementation of innovative capabilities. The ideal candidate understands underwriting processes, is curious about the practical application of AI and automation, and excels at collaborating with diverse stakeholders to drive meaningful business outcomes. Success in this role requires solid analytical thinking, sound judgment, and the ability to connect underwriting expertise with technology-driven innovation.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Preferred Qualifications:
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
Role Profile
We are seeking an innovative and business-minded professional with underwriting expertise and a passion for solving complex problems through technology. In this role, you will help shape the future of underwriting by identifying opportunities to leverage AI, automation, and emerging technologies to improve workflows, decision-making, and user experiences.
Working across underwriting, product, and technology teams, you will translate business challenges into actionable concepts, evaluate solution options, assess feasibility, and support the development and implementation of innovative capabilities. The ideal candidate understands underwriting processes, is curious about the practical application of AI and automation, and excels at collaborating with diverse stakeholders to drive meaningful business outcomes. Success in this role requires solid analytical thinking, sound judgment, and the ability to connect underwriting expertise with technology-driven innovation.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 4+ years of experience in underwriting, underwriting operations, insurance product, consulting, or a closely related business function
- 2+ years of experience working in underwriting workflows: underwriting risk evaluation, underwriting decision-making processes, or supporting the needs of underwriting professionals
- 2+ years of experience identifying business problems and translating them into workflow, product, process, or technology opportunities
- Experience working cross-functionally with business, product, and technology teams to evaluate solution options and technical feasibility
- Proven solid analytical and problem-solving skills, including the ability to structure ambiguous problems, synthesize information, and develop actionable recommendations
- Proven solid communication, facilitation, and presentation skills, with the ability to build alignment across diverse stakeholders
- Proven curiosity about AI, automation, and emerging technologies, with the ability to quickly understand how new capabilities could be applied to underwriting workflows
- Willing to travel up to 10%
Preferred Qualifications:
- Experience with underwriting transformation, workflow modernization, automation, digital product, or process improvement initiatives
- Experience working on solutions involving generative AI, machine learning, intelligent automation, decision support, or related technologies
- Experience developing or evaluating product concepts, prototypes, proofs of concept, or pilots
- Experience with product management, product strategy, design thinking, service design, journey mapping, or workflow discovery
- Experience working within Agile methodologies and cross-functional Agile delivery teams
- Experience working in a regulated environment and considering compliance, privacy, governance, explainability, or operational risk when designing solutions
- Familiarity with practical AI concepts such as large language models, AI agents, human-in-the-loop workflows, model limitations, and responsible AI
- Familiarity with underwriting technology, including workflow platforms, rules engines, document processing, or decision-support tools
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- 4+ years of experience in underwriting, underwriting operations, insurance product, consulting, or a closely related business function
- 2+ years of experience working in underwriting workflows, including risk evaluation, decision-making processes, or supporting underwriting professionals
- 2+ years of experience identifying business problems and translating them into workflow, product, process, or technology opportunities
- Experience working cross-functionally with business, product, and technology teams to evaluate solution options and technical feasibility
- Solid analytical and problem-solving skills, including structuring ambiguous problems, synthesizing information, and developing actionable recommendations
- Solid communication, facilitation, and presentation skills, with the ability to build alignment across diverse stakeholders
- Curiosity about AI, automation, and emerging technologies, with the ability to understand applications to underwriting workflows
- Willingness to travel up to 10%
- Experience with underwriting transformation, workflow modernization, automation, digital product, or process improvement initiatives
- Experience working on solutions involving generative AI, machine learning, intelligent automation, decision support, or related technologies
- Experience developing or evaluating product concepts, prototypes, proofs of concept, or pilots
- Experience with product management, product strategy, design thinking, service design, journey mapping, or workflow discovery
- Experience working within Agile methodologies and cross-functional Agile delivery teams
- Experience working in a regulated environment and considering compliance, privacy, governance, explainability, or operational risk when designing solutions
- Familiarity with large language models, AI agents, human-in-the-loop workflows, model limitations, and responsible AI
- Familiarity with underwriting technology, including workflow platforms, rules engines, document processing, or decision-support tools
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
