Underwriting Director, Personal Lines

Safety Insurance is proud to be one of the leading property and casualty insurance providers in Massachusetts. We are committed to supporting independent agents and their customers through our unwavering dedication to excellence.  Our success is built on a simple philosophy: deliver the highest quality insurance products at competitive rates while providing exceptional service at every step. 

At Safety Insurance, we don’t just offer jobs – we offer careers that are challenging, fulfilling, and designed to grow with you.

Our people are our greatest asset. A diverse workforce makes us stronger, more innovative, and better equipped to serve our customers. At Safety, we empower our employees to be their best by fostering an inclusive environment and offering resources that support their careers, education, and families. We also understand the importance of work-life balance. That’s why we offer hybrid work options, flexible schedules, and a 37.5-hour workweek.  Conveniently located in the heart of Boston’s financial district, our downtown office is a positive space where employees can stay connected to both each other and the pulse of the city.

Safety’s benefits go beyond the basics. In addition to competitive salaries, our comprehensive benefits package includes:

• 3 weeks accrued paid time off + 14 paid holidays per year
• Health insurance (medical, dental, vision)
• Annual 401(k) Employer Contribution (up to 8% of your base salary)
• 100% tuition reimbursement
• Free on-site fitness center
• Complimentary coffee and breakfast service
• Hybrid work schedules
• Working Advantage Discount Program
• Employee Assistance Program
• …and much more!

Join Safety Insurance and discover a career that’s built to support your success – both personally and professionally.

Summary:

Responsible for the successful leadership and management of the Personal Lines Underwriting Department.

Duties:

• Manages the Personal Lines Underwriting process, including developing, implementing, monitoring, and controlling processes, systems, services and budgets.

• Works with senior management to define priorities, objectives, and Underwriting Strategy and monitor success throughout the year, as well as setting an overall underwriting philosophy.

• Interacts with other departments such as Marketing, Claims, Insurance Operations, Actuarial Services, and MIS to accomplish department, Underwriting, and corporate objectives.

• Monitors policy production, risk selection and evaluation, compliance with procedures and guidelines, and develops and implements profitable growth plans with existing, as well as new, agents through product development, book management, and visits to/interactions with our agents.

• Initiates and responds to requests for evaluation of various policies, practices and actions regarding the underwriting of Safety’s Personal policies, products, underwriting guidelines, target markets, pricing, and reinsurance analysis/coverage.

• Evaluates product needs and works with Product Management to implement.

• Prepares annual department goals and objectives that work toward the strategic direction of the company and monitors goal progress and achievement throughout the year.

• Selects, develops, and appraises department managers and employees and determines appropriate staffing and training, including training plan implementation and ongoing training review and refinement.

Qualifications:

• Undergraduate Degree (business preferred); MBA preferred.

• CPCU preferred.

• At least 10 years of Underwriting and insurance management experience.

• Successful experience managing Personal Lines Underwriting required.

• Strong analytical ability, including strong data analysis skills and the ability to understand, utilize, and present findings and insights.

• Ability to develop and implement strategic plans.

• Excellent verbal and written skills, including good public speaking skills.

• Highly knowledgeable of the New England Personal Lines marketplace and products.