Underwriting- Customer Implementation and Onboarding

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Center Valley, PA, USA
In-Office
Fintech • Financial Services
The Role
Overview

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com.

We are looking for individuals that are driven, extremely self-sufficient, highly motivated, and hold themselves to the highest standards of professionalism. We will be evaluating candidates based on how they interview, prior experiences, knowledge, and references. This position requires employees to maintain cooperative, diplomatic working relationships with co-workers, supervisors, customers, and the public; work as part of a team and collaborate with colleagues, and complete projects and daily workload under tight deadlines even when there are competing requirements and changes in assignments.

Responsibilities:

The Underwriting team reviews/analyzes all brands of merchant applications that come into Shift4 Payments.  They will practice KYC on each account and conduct the needed due diligence to ensure each account is set up correctly and approved accordingly. Each member is responsible for their work-load ensuring productivity and quality standards are met on a daily basis. 

  • Conduct due diligence reviews of applications, ensuring accuracy and completeness
  • Validate documents provided with new applications using online publications and resources
  • Manage your hold queue and request docs when necessary
  • Stay current with sponsoring bank requirements and risk trends
  • Review incoming merchant applications in accordance with Internal Compliance and Underwriting Policies.  (16-20 daily)
  • Assess application package and ultimately recommend approval or decline
  • Daily review of incoming merchant applications including the following: ensuring packages contain all required documents, KYC, business history review, business type and billing model risk evaluation, reviewing third party underwriting tools.
  • Review and analyze credit and financial reports, financial statements, balance sheets, tax returns, etc.
  • Prepare written summary analysis of applicant information in accordance with the department procedures
  • Apply appropriate underwriting criteria to applications in accordance with published credit policy to ensure financial exposure is appropriately mitigated
  • Utilize skills in problem identification, analysis, and resolution using available resources to accomplish duties
  • Review merchant applications to make sure all the necessary information is present both on paperwork and website.
  • Review applications with risk management and make applicable recommendations for approval or denial
  • Assist in the completion of weekly and monthly reports
  • Ensure all work in queue is completed on a daily basis

Qualifications:

  • High school diploma or the equivalent required.
  • Experience with Microsoft Office Suite, Google Suite required.
  • Strong typing skills with strict attention to detail is a must.
  • Excellent listening, written, and verbal communication skills.
  • Self-starter and who can handle multiple tasks in a fast-paced environment.
  • Problem solving and critical thinking ability to make a business decision
  • Minimum 2 year of underwriting and/or risk management experience
  • Banking experience is a plus.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.


Shift4 Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Shift4 and has not been reviewed or approved by Shift4.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, with medical, dental, and vision plans and the company covering the majority of U.S. premiums. Health insurance is also characterized as solid or comprehensive in parts of the material, supporting baseline benefits strength.
  • Retirement Support Retirement support includes a 401(k) with a company match up to 4% of salary in the U.S., reflecting a clear, structured contribution benefit. Pension programs are also described for some European locations, indicating additional retirement coverage in certain regions.
  • Leave & Time Off Breadth Time away benefits include paid time off, paid holidays, and dedicated paid volunteer time annually. Parental leave for both birthing and non-birthing parents is also included, expanding overall leave breadth.

Shift4 Insights

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The Company
HQ: Pennsylvania, NY
835 Employees
Year Founded: 1999

What We Do

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.

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