GBLI | Global Indemnity provides specialty property and casualty insurance for small to middle-market businesses – and we’re on a mission to be the best-in-class while achieving steady, profitable growth. Our guiding principles include the core belief that our people are number one. We also strongly emphasize a customer-centric mentality and disciplined underwriting practices. Our work environment is flexible, friendly, and collaborative, with plenty of opportunities to take charge of your career.
What GBLI offers you:
- Generous paid time off (PTO)
- Professional development opportunities (including a mentorship program)
- Educational assistance program, which covers up to $5,250 in educational costs per year
- Comprehensive health insurance plan (with vision and dental)
- Paid Parental Leave
- Life insurance
- 401(k) retirement plan with up to 6% company match and immediate vesting
- Healthcare and dependent care flexible spending accounts
- Short-term and long-term disability
- Company-sponsored social events
- Various committees to get involved in, which include our Diversity, Awareness, and Inclusion Committee, and Charitable Giving Committee
Essential Duties & Functions
- Triage incoming phone calls and correspondence from agents and insureds regarding submissions, processing request, agent appointments, and general Collectibles related questions.
- Place orders for inspection reports as assigned by underwriter.
- Develop recommendation letters and monitor policies for recommendation compliance.
- Ensure cancellations are processed in accordance with state requirements and policy conditions.
- Contact producers to gather all required account information.
- Assist with answering phone calls from producers
- Act as liaison between various departments and Underwriting to ensure policies are issued correctly and premiums are booked and billed properly.
- Assist Underwriters in obtaining and examining and evaluating documents such as applications, requests from insureds, and any other pertinent information to determine degree of risk, underwriting and appropriate placement.
- Process non-premium endorsements.
- Respond to correspondence from internal and external customers within 24 hours.
- Provide other technical and clerical support as required by underwriting staff and management.
- Demonstrate a strong customer focus through understanding customer’s needs and expectations and implements Company’s service standards.
- Participate in underwriting meetings and events
- Build foster relationships with agent partners, underwriters, and stakeholders.
- Proactively communicate findings and collaborate closely with the underwriting team, fostering a partnership-oriented approach to achieve common goals.
The typical starting salary range for this position can vary depending on several factors such as geographic location, education, experience, and skill set. The full salary range for this position is designed to provide employees with the opportunity to progress and grow within their positions and reflects the competitive market value for these positions across the national market. GBLI, also offers a total compensation plan including bonuses for all positions.
Typical starting salary range for this position:
$40,000 to $53,700
Qualifications
- 1-2 years of experience in an underwriting department, or similar customer support role, of an insurance company; college degree preferred.
- Excellent verbal and written communication skills.
- Proficiency in working in a Windows-based environment with a working knowledge of Microsoft Outlook, Word, Excel, and internet applications.
- Demonstrated ability to meet deadlines and work accurately with detailed information.
- Capable of working both independently and collaboratively in a team setting.
- Ability to communicate effectively and professionally with producers through telephone conversations and electronic correspondence.
- Completion of insurance-related coursework is beneficial.
- Strong organizational skills, with the ability to manage multiple tasks efficiently.
- Willingness to work towards Property and Casualty Producer license within 1 year of hire
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What We Do
GBLI | Global Indemnity provides specialty property and casualty coverage for a wide range of markets—from small business, manufactured homes, and vacant property to agriculture, professional lines, collectibles, and more. But for all their seeming diversity, these markets have one thing in common. All represent areas typically underserved by more traditional insurance and reinsurance companies: markets in which the member companies that comprise GBLI successfully pursue the mutual goal of profitable growth.
