Underwriting Assistant

Reposted 2 Days Ago
Be an Early Applicant
16 Locations
In-Office or Remote
3-3
Mid level
Insurance • Financial Services
The Role
Support the underwriting process for Financial Lines insurance by collecting data, producing quotes, and ensuring accuracy in account management. Communicate with brokers and provide customer service to facilitate the underwriting process.
Summary Generated by Built In

MSIG USA continues to grow! 

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

Summary/Job Purpose:

Provides support and assistance to underwriting staff including collecting data; organizing files and reports; performing administrative and customer service duties regarding new and renewal accounts that will assist in ensuring the underwriting process is handled efficiently and accurately.

Essential Functions:

  • Gathers and organizes information to prepare new and renewal policy/account files for underwriter review and direction in accordance with company underwriting guidelines and standards.  This may include, but is not limited to, setting up folders; preparing and completing account summary worksheets; completing Underwriting Spreadsheet; loss rating; P&L; company selection forms; schedule rating worksheets and  preparing electronic underwriting files and documentation package for bound accounts.

  • Reviews new/renewal submissions for necessary underwriting data and follows up with broker for missing information.

  • Conducts internet searches to secure appropriate client information including Dun and Bradstreet Reports and/or financial statements, insured profile to assist underwriters.

  • Maintains various account databases (PIP, submission log, marketing, etc.) to ensure up to date information and status updates in Submission logs and/or PIP.  Update loss history to ensure all systems accurately reflect updated account information/documentation in accordance with company underwriting guidelines. 

  • Provides timely and professional customer service to internal and external customers including Underwriters; Operations staff; Agents and Brokers; to facilitate the processing of business and to ensure excellent customer service to our accounts and prospects.  Responds to brokers service requests for loss runs, endorsements, etc.; ensuring all appropriate documentation is received (i.e. signed statements of values ; signed terrorism rejection forms; obtaining copies of underlying policies for umbrella and excess policies); troubleshooting for transaction processing issues with Operations Department and researching and assisting in resolving telephone and written inquiries generated from internal and external customers (i.e. policy/account status, rating and billing issues, etc.).

  • Orders Risk Engineering  reports as necessary based on underwriting criteria and follows-up on recommendations to ensure compliance to MSIG risk management standards

  • Manage status of statutory coverage acceptance/rejection (TRIA)

  • Inputs data into AIRS for both catastrophe management as well as improve underwriting decisions.

  • Manages the department diary system to ensure completion of miscellaneous underwriting department functions

Experience Required: 

  • High School diploma or GED is required. Bachelor’s degree is preferred.

  • 3+ years prior customer service experience and general knowledge of insurance company operations preferred.

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!  

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

Top Skills

Analytical Software
Cat Modeling Template
Insurance Software Systems
Rating Models
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The Company
New York, New York
644 Employees

What We Do

MSIG USA is the partner that businesses rely on for creative, customized insurance solutions. Owned by a global P&C carrier with an A+ rating and a 300-year heritage, MSIG USA helps protect leading businesses across a wide range of industries. The company’s financial strength and deep capacity enable it to cover a wide range of risks and deliver responsive, personalized service through a nationwide team. MSIG USA is admitted in all P&C lines in all 50 states, the District of Columbia, and Puerto Rico.

MSIG USA is the marketing name used to refer to certain underwriting subsidiaries of MSIG Holdings (U.S.A.), Inc. (“MSIGH”), and its subsidiary companies. U.S. Companies Only: MSIG insurers are subsidiaries of Mitsui Sumitomo Insurance Company, Limited, a member of MS & AD Insurance Group. MSIG refers to the insurers underwriting coverage: Mitsui Sumitomo Insurance Company of America, Mitsui Sumitomo Insurance USA Inc. and MSIG Specialty Insurance USA Inc

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