Underwriting Assistant I

The Underwriting Assistant will be focused on using the automation systems to plan, coordinate and complete a high volume of transactions (e.g., obtaining information and managing account documentation such as proposals, internal risk evaluation documents, etc.), in support of our Underwriters or Agency representatives. Your job is to make it easy to get things done by providing fast, high quality service experiences.   

Responsible for prepping new business issues, book consolidation quotes, renewal transactions, essential services, and direct support to the Underwriters. Communicates with Agent to obtain needed and required underwriting information. Uses Policy Center and other automation systems to plan, coordinate and complete work. 

WORK ARRANGEMENTS:
This role can have a Hybrid or Remote work arrangement.  Candidates who live near one of our office locations, will have the expectation of working in an office 3 days a week (Tuesday through Thursday).   Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. 

LOCATION:  Remote / Hybrid

STATE DATE:  July 28th, 2025

TRAINING HOURS: Mon – Fri: 9:00 am – 5:30pm EST for 6-8 weeks (No time off during training)

WORKING HOURS:  Mon – Fri: 9:00 am – 5:30 pm EST. Flexibility required as needed.  

 RESPONSIBILITIES:

·         Provide support for a wide variety of business insurance products and services

·         Identify forward-thinking solutions that resolve both stated and un-stated needs, making it easier to do business with The Hartford

·         Maintain a high level of performance measured by quality objectives and service performance indicators and behaviors

·         Ability to Multi-task and Task-switching a plus

·         Ability to be flexible in all circumstances

·         Effective communication skills

FUNCTIONAL SKILLS:

·         Must have a high-level attention to detail

·         Critical thinking

·         Accountability

·         Ability to influence

·         Innovative

·         Highly proficient in Policy Center, Icon a plus

·         Reducing Customer effort

QUALIFICATIONS:

·         High school graduate or equivalent certification.

·         High level of accountability and ownership

·         Strong Desk Management Skills

·         Ability to influence others internally and externally

·         Understanding of Small Commercial insurance a plus

·         Employ analytical thinking and problem-solving skills

·         Understanding the root cause of problems

INTERNET REQUIREMENTS:  For 100% remote positions/Hybrid, we require that you have high speed broadband cable internet service with minimum upload/download speeds of 10Mbps/100Mbps and your Internet provider supplied device is to be hardwired to the Hartford issued router and/or computer.  To confirm whether your Internet system has sufficient speeds, please visit http://www.speedt